Question about Computers & Internet
Bought Advent 8315 notebook new. Tried disc drive for 1st time and doesn't work. Tried to burn photo files to disc, view photo files from disc and install Microsoft software (Office). The 1-year warrranty only just expired by a month so the store I bought the notebook from were no help at all.
Purchased registry cure software online (RegCure) but it doesn't solve the problem.
Can anyone offer me any advice on how to fix this or potential repair cost? I've been advised it may just be faulty drive and simply buying new notebook may be best option.
Here's a description of your drive, though the device manager should be able to give you the exact model #. And here's a link to a support site that has drivers, manuals, etc for your laptop. Here are a few steps to work through to confirm that the drive itself is bad. I think since it never worked you should check the jumper settings and cables at least, to make sure things are connected properly. I'd stay away from registry cleaners, as they can cause more harm than good. Also see number 13 in this link to check that you've enabled the dvd gallery in vista.
On the other hand, the drive could be faulty. A local computer tech will be able to test it for you.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Posted on May 26, 2009
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Posted on Jan 02, 2017
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