Question about Office Equipment & Supplies
Just goes out and I hear a click. The paper bin is empty
and the sensor light is working.
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Posted on Jan 02, 2017
SOURCE: Ativa SPL 1506X not working
I had the same "click" noise when trying to shred. I had a Staples replacement guarantee (extended warranty) so I called them up and described the issue. They are sending me a gift card for the purchase amount. Seeing as they did not want the original unit back I decided to take it apart to see if I could find the problem. I did not find an issue with the gear as the other user stated but I did notice a burn mark on the circuit board just under the relay (which could make a click noise) I removed and inspected the relay (desoldered), but I could not see anything wrong with it so I re-soldered it back onto the board and re-soldered (re-flowed) all of the other connections just in case there was a cracked joint. Upon testing the shredder still has the same "click" sound. My guess is there is a faulty device on the circuit board such as a resistor or relay. To sum it up, to repair this particular issue you will be unable to implement a "simple" fix and it would realistically require either a new circuit board or a whole new shredder.
Posted on Jun 22, 2008
Look up under the cutter asm and remove the paper shreds that are stuck in the blade assembly.Also clean the sensors with air or cotton swab.
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Posted on Jun 05, 2009
You've probably lost the pcb inside the machine. Give Royal a call at 1-800-524-0799 they'll be able to advise on part number and price.
Posted on Jul 14, 2010
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