Question about HP Officejet 4355 All-In-One InkJet Printer

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INK CARTRIDGE EMPTY MESSAGE PROBLEM

I have two HP 4355 OFFICEJET ALL-IN-ONE and one of them recently behaving rediculous , as it stop printing with the message INK-CARTRIDGE EMPTY , instantly when the same cartridge works fine in the other machine. Please help me . Thanks.

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When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

7. Try printing again.

If you still cant communicate try with new cartridge .


Hope this help. Please Rate My Response! Thanks!
PREM

Posted on May 26, 2009

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Please let me know the direction of cartridges


You can follow the steps below to replace your ink cartridges.  Feel free to click on the link at the bottom to pull up a document that gives you information including pictures on how to replace the ink cartridges.
To take out the old ink cartridges:
When replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.When replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.Pull the print cartridge toward you and out of its slot.

To install new ink cartridges:Remove the new print cartridge from its packaging.Remove the plastic tape by using the pink pull tab.Slide the new print cartridge forward into the empty slot. Then gently push the upper part of the print cartridge forward until it clicks into the socket.When installing the tri-color print cartridge, slide it into the left slot.When installing a black print cartridge, slide it into the right slot.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00620122&cc=us&lc=en&dlc=en&product=1138373&tmp_track_link=ot_search

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1 Answer

Hi i have a hp officejet 4355 all in one printer at my place. i m having problem fixing with the cartridge as it is showing error. pls guide


Problems with Hewlett Packard Officejet 4355 printing can often be due to issues with the cartridges. The printer has two cartridges, one black and white, and one color. Both can be physically inspected for problems. The printer also has a self-test report to determine if there is a non-obvious problem with the cartridge. The report can provide valuable information, including status.

  • 1

    Take the black ink cartridge out of the slot on the right. Be careful not to touch the ink nozzles or the copper contacts.

  • 2

    Look at the cartridge and make sure that the plastic shipping tape isn't still attached. There shouldn't be any tape covering the ink nozzles.

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    Replace the black cartridge and then perform Steps 1 and 2 on the color cartridge. The color cartridge is the one on the left side.

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    Print a self-test report. Load paper in the tray and press "Setup." Press "2" and then "4." The HP Officejet 4355 will print a report. Make sure the lines of color extend across the page. Missing, faded or streaky lines can indicate a cartridge failure. If the color bars don't show as black, cyan, magenta and yellow, you should clean the cartridges.

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