INK CARTRIDGE EMPTY MESSAGE PROBLEM

You can follow the steps below to replace your ink cartridges.  Feel free to click on the link at the bottom to pull up a document that gives you information including pictures on how to replace the ink cartridges.
To take out the old ink cartridges:
When replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.When replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.Pull the print cartridge toward you and out of its slot.

To install new ink cartridges:Remove the new print cartridge from its packaging.Remove the plastic tape by using the pink pull tab.Slide the new print cartridge forward into the empty slot. Then gently push the upper part of the print cartridge forward until it clicks into the socket.When installing the tri-color print cartridge, slide it into the left slot.When installing a black print cartridge, slide it into the right slot.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00620122&cc=us&lc=en&dlc=en&product=1138373&tmp_track_link=ot_search

Problems with Hewlett Packard Officejet 4355 printing can often be due to issues with the cartridges. The printer has two cartridges, one black and white, and one color. Both can be physically inspected for problems. The printer also has a self-test report to determine if there is a non-obvious problem with the cartridge. The report can provide valuable information, including status.

1

Take the black ink cartridge out of the slot on the right. Be careful not to touch the ink nozzles or the copper contacts.

2

Look at the cartridge and make sure that the plastic shipping tape isn't still attached. There shouldn't be any tape covering the ink nozzles.

3

Replace the black cartridge and then perform Steps 1 and 2 on the color cartridge. The color cartridge is the one on the left side.

4

Print a self-test report. Load paper in the tray and press "Setup." Press "2" and then "4." The HP Officejet 4355 will print a report. Make sure the lines of color extend across the page. Missing, faded or streaky lines can indicate a cartridge failure. If the color bars don't show as black, cyan, magenta and yellow, you should clean the cartridges.

5

Press "Setup" and then press "6" and then "1." The print cycle will commence. Allow it to complete and then print another test report. If the test still shows errors, replace the cartridges.

Remove the Cartridge.
Clean the Electrical ( golden ) contacts using lint free cloth.
Clean the Contacts inside the Cartridge slot.
Put then back in the Printer and follow the instructions on the Printer Screen.
If this does not resolve.. Contact HP Support if you are using Genuine HP Cartridge for more Help.

just disable the pop up message 
Printer does not stop printing

the part number is hp 21 black injet print cartridge part# c9351aa, hp 22 tri-color inkjet print cartridge part# c9352aa cartridge for everyday printing and the high volume printing cartridges hp 27 black inkjet print cartridge part# c8727aahp 22xl tri color inkjet printer cartridge part# c9352ca; these cartridges is for hp officejet 4355 all-in-one inkjet printer

I think u have to replace the ink cartridge...

Please first check whether there is paper jam in the printer roller or else please check the cartridges is fixed properly

may i know if the INK that you are using is a HP genuine ink cartridge??if it does clean the copper contacts on the printer and try to check also if the ink cartridge that you are trying to insert is the compatible ink cartrdiges of the PRINTER

your cartridge may be faulty if you change cartridge and message display same problem so clean catridge block contact with soft cloth clean cartridge back side using student eraser if problem will continue so contact your hardware technician

this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges

1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge NOTE: It is normal to see ink buildup in the print cartridge slots.
3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape
4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge
5. Close the print-carriage access door.

Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.

1. When the message displays, press OK . The HP Officejet will print an alignment page.
2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .