Question about Microsoft Wireless Optical Notebook Mouse 4000

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Microsoft wireless notebook mouse model 1024 will not function.

Computer recognizes mouse as o.k. but mouse quit working. reciever and sending units are lit.

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  • 9 more comments 
  • rkelly Nov 29, 2007

    system recognizes hardware, but function is intermittent. unplugging and immediately re-plugging sometimes works, but not consistently; using another port sometimes works, but not consistently

  • David Jamie Dec 05, 2007

    Changed battery but still no go,

    Plug and replug nolonger fixes problem

    What next??

  • wombat1 Jan 04, 2008

    I have the same problem ,but Microsoft will replace the mouse ,so it no longer will be a problem,Dennis

  • Anonymous Mar 16, 2008

    I plug in the receiver part and Windows says it is an unrecognized device, the mouse will not work at all.

  • rpenc May 13, 2008

    Same problem as everyone else. I have another exact same mouse that earlier crapped out and then started my spare - that lasted about a year and now is giving the same problem. How can you get Microsoft to replace them? Maybe there's another wireless mouse out there that doesn't give out? Please let me know. Thanks, R. C,

  • Sivanagu Jun 12, 2008

    I have another exact same mouse that earlier crapped out and then started my spare - that lasted about a year and now is giving the same problem. How can you get Microsoft to replace them? Maybe there's another wireless mouse out there that doesn't give out? Please let me know. Thanks, Nada Toronto

  • Anonymous Oct 25, 2008

    format my pc and not funciona

  • Anonymous Oct 26, 2008

    The problem I am having is that it will stop functioning, I will remove it and reinsert it - it will work for a few minutes then stop again. I have 3 USB ports on my computer and the same happens for all ports - so I know it isnt a port problem.I am so totally fustrated with this.

  • Anonymous Apr 22, 2009

    microsoft wireless notebook mouse model 1024 does not function. I used it only a few times and now it cease to function.



    -Herath

    wherath@olemiss.edu

  • Anonymous Apr 25, 2009

    i plug it into the computer,it says it was successfully intalled, but doesnt work...

  • Anonymous Mar 30, 2014

    connecting a wireless microsoft mouse without a reciever

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I called microsoft and they could not fix the problem, stated it was a faulty device and are sending me a new one.

Posted on Aug 29, 2008

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I have only usb port i losted my mouse i want to same mouse how much is that.

Posted on Nov 17, 2008

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Posted on Jan 02, 2017

Beni S-P
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SOURCE: microsoft wireless notebook mouse model 1024 will not function.

Possibilities:
1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok





It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.

Posted on Dec 07, 2007

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1 Answer

Is it possible to install a wireless mouse without the usb?


No its not posible to install a wireless mouse with out the usb reciever, these usb reciever is attached to the cpu for your wireless mouse to work and be recognized by the system, not unless you can get a replacement that will work with your mouse

hope this help

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Receiver not recognized by computer


The green LED on this reciever is also a button. Press the LED on the reciever with a small blunt object (pencil will work) and then press the "connect" button on the bottom of the mouse. The green LED should come on, and restore the connection between the reciever and the mouse.

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I had to reinstall my windows xp and my mouse does not work


First, XP (assuming you have XP--although Vista should act just the same), recognized this type of mouse automatically. All you have to do is plug in the sending unit (a USB device) and Windows should say it found new hardware and install it for you. You then make sure there are batteries in the mouse and turn it on (if it has a switch) and push the little button on the bottom of the mouse that says "connect."
You should then be in business.
Some sending units have a button on them to locate the device--after the mouse is turned on, you push that button and then the mouse button.
Hope that does it for you.

Oct 13, 2008 | Microsoft Wireless Notebook Optical Mouse...

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Microsoft Wireless Notebook Optical Mouse Model 1023


Had the same problem. There are 2 reset/ connect buttons: 1 on the mouse, and 1 on the usb device. Press the button on the usb device, and it should start right up. Good luck.

Aug 19, 2008 | Microsoft Wireless Notebook Optical Mouse...

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USB device not recognized


try another usb port also try booting without it plugged in when booted plug in it may recognize it as new hardware

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Re: microsoft notebook reciever 1024


The green LED on this reciever is also a button. Press the LED on the reciever with a small blunt object (pencil will work) and then press the "connect" button on the bottom of the mouse. The green LED should come on, and restore the connection between the reciever and the mouse.

Jul 14, 2008 | Microsoft Wireless Notebook Optical Mouse...

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Microsoft Mouse Wireless Model 1023/1024 won't work


try using an eraser on the contacts if you can reach them. Sounds like dirt/corrosion build-up.

Jun 15, 2008 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

Microsoft wireless notebook mouse model 1024 will not function.


Possibilities:
1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok





It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.

Dec 07, 2007 | Microsoft Wireless Notebook Optical Mouse...

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Microsoft Wireless Notebook Optical Mouse Model 1023


My green light on the receiver is ON. The mouse battery is new. The red LASER switches with movement. I read all of the posts, than I pulled apart the receiver and the wires were OK. There is a micro-switch in the receiver, so I pushed it when plugged in to the computer. The green light flashes, then I pushed the button on the bottom of the mouse, it connects. To make short of this, do not open the receiver case, just use a pen and push the green "connect" light (must be in USB port), it will activate reset switch and blink. Next, push "connect" on the bottom of mouse.

Nov 27, 2007 | Microsoft Wireless Notebook Optical Mouse...

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