Question about Zanussi ZEBF250W Bottom Freezer Refrigerator

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Freezer Icing Up

Hello,

 

We have a Westinghouse BJ504M Frost Free (ha) fridge and the freezer compartment (located below the fridge section) keeps icing up. If switched off and manually defrosting the freezer, when switched back on and left overnight the ice returns next morning. If left for a week, the freezer drawers get covered in ice so bad, you struggle to open them!

I contacted the technical hot-line and after discussions (3 separate calls) have replaced both fridge and freezer door seals, thermostat and all the door hinge bushes (thimbles). The problem is STILL there.

Can you please help before I pull out what hair I have left?

 

Thanks

Colin

Posted by on

  • Anonymous May 13, 2008

    We have the same problem with our frost free appliance. It gets so bad you can't really be sure the door is closed, and it opens when you use the fridge compartment. Only solution so far is to turn off and manually de-ice.

    It's a Zanussi ZK73/34EF(S).

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  • 160 Answers

Try contacting the hotline again and ask them if the freezer has a frost sensor on it. If it does, the sensor is not kicking the thermostat to allow for the unit to defrost.

Posted on Oct 21, 2007

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IF IT IS WHITE FROST, THERE IS A FAILURE OF THE DEFROST CYCLE. THREE COMPONENTS NEED TO BE CHECKED. THERE IS A DEFROST TIMER, HEATER AND BI-METAL. THE HEATER AND BI-METAL ARE LOCATED BEHIND THE BACK WALL OF THE FREEZER WHERE THE FROST IS BUILDING UP. IF IT IS A WHIRLPOOL, THE TIMER IS LOCATED IN THE FRESH FOOD COMPARTMENT WITH THE COLD CONTROL. LOOK FOR A HOLE THE SIZE OF A DIME IN THE CONTROL HOUSING. THERE IS A SMALL DIAL IN THERE THAT CAN BE ADVANCED WITH A SCREWDRIVER.
ADVANCE IT UNTIL YOU HEAR A STRONG CLICK AND THE
REFRIGERATOR SHUTS OFF. THAT WILL BE IN THE DEFROST CYCLE. WAIT ABOUT TEN MINUTES AND LISTEN FOR SIZZLING IN THE FREEZER COMPARTMENT. ALSO LOOK FOR A RED/ORANGE GLOW IN THE FREEZER. IF THAT HAPPENS, THE HEATER AND BI-METAL ARE O.K.
REPLACE THE TIMER. IF NOT, TAKE THE BACK PANEL OFF THE FREEZER AND CHECK THE HEATER AND BI-METAL WITH A VOLT-OHM METER. REPLACE THE DEFECTIVE PART.
ON G.E. REFRIGERATORS, SOME HAVE THE TIMER LOCATED BEHIND THE TOE PLATE AT THE BOTTOM OF THE REFRIGERATOR. ON OTHER REFRIGERATORS, IT IS LOCATED INSIDE THE COMPRESSOR COMPARTMENT TUCKED BACK IN A CORNER.

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