Question about Tomtom GO 910

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Power to same, but not turning on, can't locate so-called "reset" button on bottom????

I have the Tomtom go 910, gets power , can see green light on, but will not turn on.. WHERE IS THAT "so-called" restart button underneath/bottom everyone refers to.. not on my 910????

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Looking at the docking area note the gold connection terminals and which end the round coaxial connector is at. You should also be able to see the green circuit board that the terminals are mounted to. Then next to that you'll see a section of the plastic casing that has a little rubber piece in it. At the end of that part of the case opposite the coaxial connector mentioned earlier you should see a small notch in the plastic. That is the reset button. With the unit on use a regular size paper clip and gently press it in and you unit should reboot.

Posted on May 27, 2009

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SOURCE: power to same, but not turning on, can't locate so-called

try lower right hand corner of screen
should reboot will ask you if you want reboot

Posted on May 30, 2009

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SOURCE: Tomtom 910 power problem

I had the same problem. I found a website that showed where the reset is. I used a paper clip and pressed the reset for 15 seconds, then pressed the power button for about 5 seconds and I was back in business. Sorrythat I can't remember the site, but it wasn't hard to find.

Posted on Oct 22, 2009

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I turn on my tom tom go 700 and the screen appears with a picture of the tom tom in a green box and then it stops and i wont turn of


If your TomTom GO/ONE/RIDER is frozen, won’t turn on or does not behave as it should, it can be fixed by resetting or restarting your TomTom device.
A reset will not delete any data from your device, with the exception of SMS messages on TomTom GO500/700.
  1. Connect your GO/ONE/RIDER to the power charger. If you have a power charger, use it to power your TomTom GO/ONE/RIDER. If you do not have a power charger, make sure that the battery in your TomTom GO/ONE is fully charged.
    Note: You need to charge your GO/ONE for at least 2 hours using the 12-24V cigarette lighter adapter.
  2. Reset your GO/ONE/RIDER. To reset the unit, you simply have to push a straightened paper clip (or something similar) into the RESET hole on the device.
    • On TomTom GO 910/710/510, the RESET hole is located on the bottom of the device.
      tomtomgox10.jpg
    • On TomTom GO 700/500/300, the RESET hole is located on the bottom of the device with the word RESET right next to it.
      tomtomgox00.jpg
    • On TomTom ONE, the RESET hole is located on the bottom of the device, with the word RESET right next to it (just below the SD card slot).
      tomtomone.jpg
    • On TomTom RIDER, the RESET hole is on the bottom of the device, behind the SD card door. When opening the SD card door you will see the RESET hole on the left, right underneath the SD card slot.
      tomtomrider.jpg
  3. Your TomTom GO/ONE/RIDER is now reset. Finally, press and hold the power button for 2 seconds.

Dec 16, 2009 | Tomtom GO 700 GPS Receiver

3 Answers

Tomtom 910 power problem


It is very small - a pinhole. Use a paperclip to press the button which is sunk inside the small hole.

Jun 27, 2009 | Tomtom GO 910

2 Answers

Tomtom 730 doesn't switch on!


Hopefully all you need to do is a soft reset. To do this use a streightened paper clip and insert it into the small round hole marked reset on the bottom of your tt. Gently press the reset button in until you feel a click. Hold the reset button in for 20 seconds. Hope this does the job.

Jun 07, 2009 | Tomtom GO 910

1 Answer

Power to same, but not turning on, can't locate so-called


look at the base of your unit with the screen facing away from you, just in front off the rubber bung is flat piece of plastic with a tiny curved out cection on the left hand side, below there is a tiny hole just big enough to poke a pin in their.

May 30, 2009 | Tomtom GO 910

1 Answer

Power to same, but not turning on, can't locate so-called


try lower right hand corner of screen
should reboot will ask you if you want reboot

May 30, 2009 | Tomtom GO 910

1 Answer

Tomtom go 730 will not power up.Brand new,used a coupla weeks.


you need to do a hard restart. find tiny hole on under side by bracket mount and press it with a tiny paper clip once. you have to look very very close to see it. you can also try to hold down on power button for 5 to 6 sec.

Dec 19, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

My tomtom go 910 will not switch on it has the green light on at the top left when plugged into a charger but nothing turns on when pressing button for 2 seconds any ideas??


In general I find these sort of problems can be fixed by the below

If the Tomtom loses battery power it might cease to function with a blank screen but will show a green light when you charge it. The trick is charge it on the mains charger for at least two hours. Then reset the device with a paper clip. If you get no reponse hold down the on button for at least 20 secs and the device will show the Tomtom logo and play a drum roll and startup normally.

Sep 03, 2008 | Tomtom GO 910

2 Answers

Tomtom go 910


I have seen the green screen problem a few times before and this was caused by corrupted data / software or an error in booting up.
If you can't turn any TomTom off then perform a reset by inserting a paper clip into the rest hole and give 1 short press of the reset button ( it's a tactile switch so you should feel it click ) then try switching the TomTom on again the normal way. ( reset buttons are normally found through a small hole underneath the TomTom ).
If the TomTom does switch on but continues as before with the loading up problem , then it's best to format and reload all files from your backup copy.
A RED CROSS indicated a loading fault / corrupted files / incomplete files / corrupted or damaged media . ( media , meaning SD card or hard-drive )

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5 Answers

Back light of the LCD display is not working


Get a RMA by TomTom by callinging them directly (see on TomToms webpage) I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this  just remained the same!) I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,... The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T Ciao (sorry for my bat english)

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3 Answers

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Try pressing the reset button, check your documentation for the location...but it's at the connection interface.

May 21, 2007 | Tomtom Go 910 (Europe, USA and Canada...

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