Question about HP PSC 500 All-In-One Printer

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Cleaned my all in one, now I have blocked/stuck page rest panels that won't act correctly

I recently began having front panel messages saying Cartridge carrier blocked close latches and turn machine of then on---actually had someone help by saying maybe I just needed to clean it real good. After I did that it worked well until the next day--when I kept gettiing the same message again and also noticed the two panels thatfold in straight- that angle out for printed pages to rest on after printing are stuck in the folded IN straight position And when I unplug my HP PSC 500 All in one from it's power source, and then plug it back in the panels won't naturally angle out to their resting angle. I can't see where a blocking problem would be to get the panels to act like they are supposed too---HELP. PS Since the first panel message came up saying cartridge carrier blocked,..etc,... I get that message ALL the same darn time now.

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To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.


Hope this help. Please Rate My Response! Thanks!
PREM

Posted on May 26, 2009

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