Sony Cybershot dsc w55 Access Problem (by 11 users)
i took my camera to the beach, took maybe 10 pictures and then when to take more and when i turned the camera on it said access on the screen and the lens came out and went back in maybe 2-3 times and it starts beeping and says turn off and turn on again, but it does the same thing. I have only had is a few months!!!! How do I fix??????????
10 Other Users Have The Same Problem
Comment by Guest, posted on Sep 04, 2008
i have same problem plz guide me
Comment by vinaygunda, posted on Aug 28, 2008
i too have the same problem.. please let me know if the solution is there for this
Comment by fairydust, posted on Aug 26, 2008
I had the same problem last year, my shutter wouldn't open to take pictures after I took a few at the beach earlier in the day and it seemed to have moisture in the lense. I had to end up using my cell phone camera. Not until later back at the hotel did the camera start working again, it must have something to do with moisture in the air. I just went to the beach this past weekend and the same thing is happening but the lense isn't opening at all, you turn it on , it says access and beeps and says turn off and on again but nothing happens, I can view pictures I already took but can't take anymore since the shutter won't open.
Comment by insaneinmd, posted on Jul 30, 2008
I have the same problem - lens goes in and out, won't stay out, "access" message on the screen. this is the 2nd camera this has happened to = Sony has done nothing - the first one, I could never fix it , Sony said it must've been dropped (and since my daughter had used it, I couldn't be sure). The fee to send it in to get fixed (not covered by warrantee) was almost as much as a new camera. Took the camera apart, never could fix it. Stupidly bought another one - loved the features, thought we had done the damage. This camera has never left my sight, never been dropped or mishandled in any way. Now, same problem after only a few months - lens in and out repeatedly, "access" message. HELP!!! I'm going to go insane!!!
Comment by mjmyers1225, posted on Jul 30, 2008
SAME PROBLEM!!
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
i have tried everything.. the battery is fully charged
and i am really confused
Was this solution helpful? Show your Appreciation by rating it:
Was this solution helpful? Show your Appreciation by rating it:
WizIf the design of your camera is not 'All Weather', don't take the risk to use it on the beach. Because sand contact can cloud the lens/LCD, and jam the zoom lens. I suggest to use compressed air (in can) to blow the joining parts of the lens tubes. Do the same to the front lens cover, which probably got jammed by sand too. In your case, most likely is the lens cover won't shut. Good luck!
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
Thanks Sony.
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
Was this solution helpful? Show your Appreciation by rating it:
Another technical issue solved with a good old bang!
Sony get it sorted ............
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
Was this solution helpful? Show your Appreciation by rating it:
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
Was this solution helpful? Show your Appreciation by rating it:
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
Was this solution helpful? Show your Appreciation by rating it:
Thanks!
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
You are all legends.... pull it, do it, live it x
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
You are all legends.... pull it, do it, live it x
Was this solution helpful? Show your Appreciation by rating it:
ApprenticeRating: 0%, 0 votes
thanks so much!!
I love my camera but l already posted a warning in amazon because I didn't pay for a camera that needs to be shaken or pulled to work, no way. Maybe SONY will pay attention to this problem.
Was this solution helpful? Show your Appreciation by rating it:
Post a New problem for Sony Cyber-shot DSC-W50 Digital
Email this problem
Can you Help with these Digital Cameras problems?
Lens is stuck..help please!
DSC-W55 Disrupted modes.
no menu display when pressing...
10 Other Users Have The Same Problem - Continued
Comment by tntntnd, posted on Jul 25, 2008
Same problem. Access message, in and out lens nonsense and then request to turn it off and on again. I will try the gently pulling it solution but, come on. Sony needs to address this issue.
Comment by Guest, posted on Jul 07, 2008
I have the sony dsc-w55 with the same access problem as well. I tried the lens suggestion but it did not work for me. I really want to find a solution for this. I'm going on vacation soon and I would hate to have to buy a new camera. Any help would be awesome.
Comment by the2mays, posted on Jul 02, 2008
I am having the same problem - when I switch on,the lens goes in and out 3 times and I am told to turn it off and on again. Battery is fully charged and it just kept getting stuck at the "Access" message. Just tried the suggestion to very gently pull on the outer lens but it hasn't fixed it for me. Any other suggestions?
Comment by acevc, posted on Apr 19, 2008
I am having this exact problem about the access button and the camera telling me to turn it off and on again. Battery is fully charged and it just kept getting stuck at the "Access" message. Just tried the suggestion to very gently pull on the outer lens and it seems fixed! Never would have known that! Thanks to whoever wrote that in Fixya!!!
Comment by Starkladybug, posted on Apr 13, 2008
I followed the advice of someone on another site & he suggested VERY GENTLY pulling the outer piece of the lens when it came out. I did it & it worked!
Tags | Blog | Repair Directory | Extended Warranty | Partners | Jobs |
