Question about General Electric WBVH5100HWW Front Load Washer

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GE wbvh5100 Door lock will not ''unlock'' Door is stuck open

This happened once before, but I don't remember how I fixed it. I ran a load that didn't finish right (it was stuck on one minute remaining and humming). I pressed the power button and the door disengaged. (or so I thought). Now, I set it up to run another load and the door won't close. On inspection the lock mechanisim is in the locked mode. I can get a cycle to run if I hold the door shut, and it makes the locking/unlocking noise, but the lock does not move. I verified that my discharge filter is clean. There was some water under the washer, but I'm not sure if that was from me testing or cleaning the discharge filter.

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  • gamma1148 May 26, 2009

    Yea I tried that, I get an electrical sound like it's trying to unlock the door, that repeats like 5 times then it stops. No joy. I even ran through a wash cycle with the door propped shut using a chair. :-)



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I am having the same problem right now. I couldn't get anything to work, so I unplugged the machine for a minute or two, and then plugged it back in. The door lock made a funny sound, but it's working again. Good luck.

Posted on May 26, 2009


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GFWH1200DWW GE front load washer won't unlock red lock showing

From an article I found online:

See if manually opening the door will reset everything. Unplug the washer and remove the lower front panel like you're going to clean out the drain catch. Once you remove this panel you can reach up behind the upper front panel and pull down on the small plastic pull tab attached to the bottom of the door lock assembly. This will manually unlock the door so you can open the door.

Now once you have the door open, plug the washer back in and see if you can start another cycle.

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Thanks for using FixYa. To start with if the door lock is stuck and wont unlock then you can pry it to open, and just don’t try too hard. The issue can be with the door latch that is stuck, to unlock it you can stick a flat screw driver behind the door latch and then lever it to open so that you don’t have to pry it to open. Once it’s done, please make sure to replace the door latch assembly to avoid any further issues. Please do accept the solution if the issue is resolved or post a comment for further assistance.


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The door on my frigidaire stove model # FEF389WJCC locked and we are unable to get it open. We werent self cleaning the oven so I'm not sure what happened. Any suggestions how to fix it? We did try...

Hello kmgtsg,

You said, The door on my frigidaire stove model # FEF389WJCC locked and we are unable to get it open. We weren't self cleaning the oven so I'm not sure what happened. Any suggestions how to fix it? We did try turning the breaker off and that didn't help.

Did you leave the breaker off for 5 minutes or just flicked it off and on?

It may be a faulty door Latch
The door latch consist of a micro switch and solenoid. Once the door is closed and the latch handle.

But first try to deactivate the door lock

Oven Lockout
To activate the Oven Lockout feature:
1. Press and hold for 3 seconds
2. After 3 seconds a beep will sound, LOC will appear & "DOOR
LOCKED" will flash in the display. Once the oven door is locked
the "DOOR LOCKED" indicator will stop flashing.
To reactivate normal oven operation:
1. Press and hold for 3 seconds. A beep will sound. LOC will
clear. The "DOOR LOCKED" will continue to flash until the oven
door has completely unlocked
2. The oven is again fully operational.

Let me know if these procedures work for you!!
Please remember to leave a rating!

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