Question about Creative Labs Zen Digital Media Player

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When I plug it in to charge the player, it says "docked" as usual, but then it turns itself off and acts like I've disconnected it. It says "Low Battery" and shuts down.

Creative Laps Zen digital media player keeps saying "docking" and then after about 1 minute, it says, "Low Battery". It works fine, but lately it doesn't seem to want to charge completely as it would disconnect on its own. Today it seems like it won't charge at all.

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  • becky192 May 27, 2009

    Thank you! I used a different USB cable yesterday and it worked. I think my USB cable that I had been using was not working well! Thanks for the advice. It is the first time in all of my reading that I've heard the idea mentioned. Maybe it's "too basic!" :)

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The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)

refer to creative.com/support and look up info on your model to see if anyone else has your issue

Posted on May 27, 2009

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If this fails, check the Knowledge Base - http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=615,E=0000000000373157985,K=8856,Sxi=15,kb=ww_english_add,VARSET=CategoryID:213,VARSET=mcn:MP3%20Players,VARSET=catfaq:CATFAQ_213,usetemplate=product.tem,VARSET=ws:http://us.creative.com/

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