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Haier HDW300ss - Powder/tablet not dispensing.

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  • marson69 May 26, 2009

    Hi Ginko,
    Thankyou for your response. The draw does open. I will check the spray arms and impeller pumper and water temperature and see how that, on your advice. I will do this in the morning as it is late where I live.
    I let you know how i go.


    Kind regards
    Maria

  • marson69 May 29, 2009

    Hi Ginko,
    Sorry for my delay. I have checked everything bar the impeller pump, as I can't get to it. My husband will check this for me in the morning. I will let you know how we get on.


    Regards
    Maria

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The soap dispenser drawer is supposed to open during the cycle. Try first to understand if the drawer is opening or not during cycle.

If the drawer is not opening, then check if the opening mechanism is stuck, if it is blocked by dirt and soap, if it is broken, or if something, for examble a basket too close to dispenser drawer is preventing the drawer from opening.

Some dishwasher works only with powder, in that case indications are given on the owners manual.

If the drawer opens and the table, or powder is still staying stuck in the drawer, then that means that the spray does not have enough power to solve the tablet.
In that case check spray arms and impeller pump.Also check water temperature.

If the problem is also happening with powder, then it is probably a drawer not opening on cycle.




HDW36TS

Posted on May 26, 2009

  • Ginko
    Ginko May 26, 2009

    Check also the water supply at the back, if the machine is getting insufficient water from supply, that will cause low pressure on recirculating.




  • Ginko
    Ginko May 29, 2009

    Hi Maria.
    I also suggest contacting Haier to ensure that you are using the right powder, or to see if they can have some more idea.
    Several Haier models do not work with tablet, and ony use powder.

    The drawer door must open at the beginning of the cycle, and it is operated by a solenoid that must open the door at first part of the cycle, just after enough water had entered in the machine.

    What a technician does is testing the drawer solenoid first, by energizing it, and then , if it works, reading power at control door terminal with machine cycling. This last test is not an easy one, and must be done by an experienced technician, as you have to read power with machine cycling, and this will be highly unsafe if done by a home DIYer.

    I hope this helps.


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See the diagrams attached and proceed according with the common sense.You can use the instruction manual in section troubleshooting.if you do no have go for free download: www. fitness. manualsonline.com or www. retrevo.com
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The soap dispenser drawer is supposed to open during the cycle. Try first to understand if the drawer is opening or not during cycle.

If the drawer is not opening, then check if the opening mechanism is stuck, if it is blocked by dirt and soap, if it is broken, or if something, for examble a basket too close to dispenser drawer is preventing the drawer from opening.

Some dishwasher works only with powder, in that case indications are given on the owners manual.

If the drawer opens and the table, or powder is still staying stuck in the drawer, then that means that the spray does not have enough power to solve the tablet.
In that case check spray arms and impeller pump.Also check water temperature.

If the problem is also happening with powder, then it is probably a drawer not opening on cycle.

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The soap dispenser drawer is supposed to open during the cycle. Try first to understand if the drawer is opening or not during cycle.

If the drawer is not opening, then check if the opening mechanism is stuck, if it is blocked by dirt and soap, if it is broken, or if something, for examble a basket too close to dispenser drawer is preventing the drawer from opening.

Some dishwasher works only with powder, in that case indications are given on the owners manual.

If the drawer opens and the table, or powder is still staying stuck in the drawer, then that means that the spray does not have enough power to solve the tablet.
In that case check spray arms and impeller pump.Also check water temperature.

If the problem is also happening with powder, then it is probably a drawer not opening on cycle.

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