Question about Neff H7871N2GB Convection / Microwave Oven

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Microwave door shattered

When I went to use microwave I discovered the inside glass completely shattered while nobody using it. The internal frame was also slightly buckled in one area. It looks as though the entire door needs to be replaced as it will never seal properly again. Where can I get a spare door and is it worth fixing? Have tried microwave which works ok, but may be unsafe to use in this condition.

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Re: Microwave door shattered

Give is the entire model # on the sticker inside the microwave and I should be able to help.

Posted on Oct 20, 2007

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Actually it is more realistic buying the door and glass complete. Price difference is not excessive. Removing plastic d/layer "glass" dissrupts the seal and small nitty gritty items break. Must be 100%good seal for microwave action.

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Broken door hook

The plastic cover on the inside of the door is purely push fit.
To force it off I used 2 strong stainless steel dinner knives.
By easing one knife between the internal glass and the plastic cover I managed to spring one corner by using the other knife on the external bottom edge of the plastic cover.
Try concentrating on one end and once this springs out it is easy to free the rest without having to take it off completely.
The hook is simple to do but be careful with the spring.
All in all it took 3 minutes!

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