Question about Neff H7871N2GB Convection / Microwave Oven

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Microwave door shattered

When I went to use microwave I discovered the inside glass completely shattered while nobody using it. The internal frame was also slightly buckled in one area. It looks as though the entire door needs to be replaced as it will never seal properly again. Where can I get a spare door and is it worth fixing? Have tried microwave which works ok, but may be unsafe to use in this condition.

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  • 3 more comments 
  • Anonymous Jan 11, 2008

    INNER DOOR GLASS SATTERED

  • Anonymous Feb 16, 2008

    Door glass shattered. signs of burning on edge. Is it possible to get new door?

  • cetih Apr 14, 2008

    I have same problem - shattered inside glass and possibly twisted door hinge - any suggestions - details are Type HFT879, E-nr H7871N2GB 383040407836002475

  • Anonymous May 19, 2008

    Shattered door when not in use. Is this a fault with the appliance and what is the solution. Can I replace the glass or the whole door?

  • sian92 Apr 04, 2009

    got new glass but now don't know how to put the door back together

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  • Master
  • 473 Answers

Give is the entire model # on the sticker inside the microwave and I should be able to help.

Posted on Oct 20, 2007

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The plastic cover on the inside of the door is purely push fit.
To force it off I used 2 strong stainless steel dinner knives.
By easing one knife between the internal glass and the plastic cover I managed to spring one corner by using the other knife on the external bottom edge of the plastic cover.
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All in all it took 3 minutes!

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