Question about Canon CanoScan LiDE 25 Flatbed Scanner

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Errow msg. "release lock switch and detatch the i/f cable" still will not scan.

Mylide 25 will not scan, i get the errow msg. "release the lock switch, detatch the i/f cable and reconnect. scanner driver will be closed" (it does not work). thanks, (al)

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There is a switch on the underside on the scanner. This is the lock switch. Flipping it should solve your problem.

Posted on Jun 22, 2009

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After muddling around for a few hours, I discovered it had nothing to do with the scanner at all! I stumbled on the solution by accident by unplugging an external drive that was on the same USB hub as the scanner. Try unplugging any other USB devices and/or plugging the scanner into a different port.

Posted on Dec 19, 2015

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Release the lock switch, detach the I/F cable


try this


1. at the back of the scanner there is lock try to release that one (slide to unlock)
2. uninsall the system and re-install again
3. check the usb port of your computer


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Your post for CanoScan LiDE 25


Hi there, yes I did everything per your instructions, Toolbox is installed and it still says, "release the lock switch, detach I/F cable and reconnect. Scanner driver will be closed" and then after clicking on that it says "Unable to open TWAIN source. Please check connection then restart toolbox" I have been to the Canon site and downloaded driver sites and it says everything is working. but when I go to scan it comes up with the boxes I said before. Quite lost at the moment? Thanks Maureen. PS I have unstalled and reinstalled

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Lock Switch and IF cable


Mine was doing the same thing. When I get on the program, before I click "acquire" to preview and scan, I click OFF the toolbox and then everything seems to be okay and I can go ahead and scan.

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