Question about Fargo DTC550 Thermal Card Printer

4 Answers

My printer displays ribbon error. but there is ribbon inside

From the help button ,it suggest that the identification tag is not recognized. the ribbon is very new . I have not printed even twenty cards out of the five hundred.

Posted by on

  • IDCardGroup May 11, 2010

    Have you tried a different ribbon? Sometimes it's possible that the ribbon is defective.

    One of the following steps would normally solve the problem if there is not defects with the printer and/or the ribbon.

    1. Restart the computer and the Printer.
    2. Take the ribbon out, make sure the film is aligned on the spools, put the ribbon back in.
    3. Clean the ribbon sensors with an alcohol swab.
    4. Upgrade your printers firmware and drivers to the latest version. (latest firmware/drivers are available athttp://www.fargosupport.com)


×

Ad

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

You can change which ribbon type is installed in the printing preferences of the printer driver.
make sure you have the right ribbon type selected.
CYMTKO vs. CYMTO, etc.

There is also a button that will auto detect the ribbon right underneath the pulldown menu.

Posted on Sep 04, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi i have printer dtc550
and i have problem in ribbon, after start the printer Appears on the LCD " error no ribbon installed " but the ribbon is new in the printer , "info msg invalid ribbon error " after print tast image from menu the printer .can you help me how can i fix it.my printer displays ribbon error. but there is rib - 3_20_2013_3_54_51_am.png3_20_2013_my printer displays ribbon error. but there is rib - 3_20_2013_3_58_48_am.png_mi3_20_2013_3_58_48_am.png

Posted on Mar 20, 2013

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Print Quality of background colour of my DTC 550 Printer is very poor.

Posted on Feb 14, 2010

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 66 Answers

Ur ribbon is not properly installed in the printer, plz installed the ribbon properly and check

Posted on May 26, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My datacard sp25 plus won't detect color ribbon. but when i instal monochrome ribbon it works. why..?


One of several potential issues:

(1) you could have a ribbon that is not correct for the printer. Verify your ribbon part-number against those the printer requires to be sure. (Each ribbon has an RFID tag, and the part-number is included in the encoded info. The printer has an internal "list" of acceptable ribbons, and only those on the list will work properly.)

(2) You could have out-of-date firmware. There are occasional changes to the RFID tag encoding on ribbons, and the firmware has to be periodically updated to be able to use ribbons with the updated encoding.

(3) In very rare instances, an RFID tag's data is corrupted, or the tag is completely missing. Try another ribbon to see if this might be the cause.

(4) Datacard does have some printers that are "regional", and their ribbons are also "regional". What that could mean is that a European-sold printer would not work with a USA-tagged ribbon, and vice-versa. This is unlikely with the SP25, but possible depending on original configuration of the printer.

BTW - monochrome can work because that's the default printer setting when no RFID tag is present, or can't be read.

Sep 22, 2017 | Datacard Office Equipment & Supplies

1 Answer

Card jams and ribbon keeps breaking


CLEANING THE INSIDE OF THE PRINTER
As you use your printer, dust and other foreign particles may accumulate inside
the printer?s case. These particles are attracted to the underside of the ribbon by
static produced during printing and can cause voids on the printed image.
Periodically, use the following procedure to remove dust and other foreign
particles:
1. Open the printer?s Top Covers.
2. Remove the ribbon and overlaminate from the printer.
3. Use a Cleaning Pad from the Printer Cleaning Kit or a soft, lint-free cloth
slightly moistened with isopropyl alcohol to wipe out all visible areas inside
the printer. Remove any debris that may be inside. Be extremely careful not to
let any alcohol drip inside the printer!
4. Once the cleaned areas are completely dry and free of foreign debris, re-install
the ribbon and overlaminate, and close the covers.
F. CLEARING A CARD JAM
If a card becomes jammed inside the printer, the LCD Display will indicate
approximately where it is jammed. At this point you can either try to correct the
problem and continue printing with the same card, or remove the card completely
and continue printing with a new card. Refer to the following steps for instructions
on doing either:
1. Leave the power ON, and open of the printer?s Top Covers.
2. Remove the ribbon and overlaminate as needed.
3. If you would like to try to correct the problem and continue printing with
the same card, do so by pressing the On/Cancel button to advance the card or
the Pause/Resume button to reverse the card. Use these buttons to help free the
card from its jam. Try not to move the card too far from where it was just
before the jam occurred. Once the jam is cleared, replace media, close the Top
Cover(s), and press the Pause/Resume button to resume printing.
4. If you would like to remove the jammed card completely, do so by using the
On/Cancel and Pause/Resume buttons to manually eject the card. Then,
replace media, close the Top Covers, and press the On/Cancel button. At this
point, the LCD Display will prompt you to either press the Pause/Resume
button or the On/Cancel button. Pressing the Pause/Resume button will cause
the printer to feed in a new card and reprint the job which originally jammed
along with all subsequent jobs still being sent. Pressing the On/Cancel button
will reboot the printer and cancel all jobs within the printer?s memory. In this
case, you must also cancel and resend the print jobs from your computer.
Section 7: Maintenance 53
Pro-L Card Printer User?s Manual
G. CLEARING A RIBBON OR OVERLAMINATE JAM
If the ribbon or overlaminate becomes stuck to a card or jammed inside the printer,
the LCD Display will indicate that it is jammed. Refer to the following steps to clear
the jam:
1. Leave the power ON, and open the printer?s Top Covers as necessary.
2. Remove the Take-Up core (the side with used ribbon or overlaminate on it)
from in between the two black Drive Hubs.
3. Steadily pull the ribbon or overlaminate free from where it is jammed. If stuck
to a card, pull the ribbon or overlaminate off the card and throw the card away.
If it is jammed underneath the rollers, press and hold down the printer?s
Pause/Resume button as you gently pull up on the ribbon or overlaminate. Do
not **** the ribbon or overlaminate to free it, since this will increase the chance
of breaking it. If it does happen to break, simply tape the broken end of the
supply roll directly onto the take-up roll. Then, wind a few inches worth of
ribbon or overlaminate from the supply roll onto the take-up roll. Be sure the
ribbon or overlaminate is passing beneath both the supply and take-up rolls.
4. Once the jam is cleared, replace media, close the Top Covers, and press the
On/Cancel button. At this point, the LCD Display will prompt you to either
press the Pause/Resume button or the On/Cancel button. Pressing the
Pause/Resume button will cause the printer to feed in a new card and reprint
the job which originally jammed along with all subsequent jobs still being sent.
Pressing the On/Cancel button will reboot the printer and cancel all jobs
within the printer?s memory. In this case, you must also cancel and resend the
print jobs from your computer.
H. CLEANING THE CARD FEED ROLLERS
To assure consistent printer operation, all of the gray card feed rollers within the
printer should be cleaned during every ribbon change (every 250 prints) or if the
rollers are noticeably dirty. To clean these rollers, use the special adhesive-backed
Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a
Cleaning Card through your printer:
1. Open the Top Covers and remove all print supplies from the printer. Leave the
printer power ON and the Top Covers open throughout this procedure. The
Cleaning Roller Assembly can also remain within the printer during this
cleaning process.
2. Remove the Cleaning Card?s adhesive backing paper.

Nov 12, 2010 | Fargo Pro L ID Thermal Printer

1 Answer

Ribbon Stall


Printer errors are various messages displayed on the LED display of printers. ... We also carry a lot Lexmark Toner & Ribbons for your one stop shopping experience. ... ERROR 54 - Duplex Feed Error (IID/IIID) or Main Motor Stall 2686 A/D ..... Sharp Printer Supplies, TallyGenicom Printer Supplies, Texas Instruments ...
www.printersupplies.com/errors.html

Dec 03, 2009 | Office Equipment & Supplies

1 Answer

Datacard sp35 is saying it has a k ribbon but really has the color ribbon. It will only print in monochrome


Most likly problems in order of most common,
Bad RFID radio tag in take up spool of printer ribbon,
Bad RFID reader in printer
Printer need firmware upgrade to help in reading weak tags.
Fist would try a new ribbon, if that does not get it will need service. Contact MIdWestIDSolutions.com

Oct 12, 2009 | Datacard SP35 Printer

1 Answer

SP55 Datacard


Hello,
The printer does not know the the model of the ribbon installed and thinks it is a monochrome (single color) Print ribbon. You can verify this in the Driver toolbox under the supply tab, or in the advanced printing options.
The Datacard SP series printers use an RFID Radio freq. tag in the take up spool end of the ribbon. This identify s the ribbon model and supply use settings for the printer.
Make sure you have the most recent driver and firmware from Datacard, There is a firmware Update Available to help reading "weak" RFID tag's
Next try removing the RFID tag from another (old) ribbon and see if it that fixes the problem)
Aside from that you:
May have a counterfeit (non-Datacard) ribbon
A bad RFID tag
Someone removed your RFID tag
You need a firmware update (weak RFID tag)
A bad RFID reviver in the printer, which is a fairly cheap repair.
Basically try a new print ribbon if that does not correct the issue, have the printer serviced.
www.TulsaBiz.net

Apr 07, 2009 | Datacard SP55 Plus Printer

1 Answer

Ribbon out displayed


Your RFID tag might be bad. You might want to replace RFID board.

Feb 16, 2009 | Fargo Office Equipment & Supplies

2 Answers

Error / Ribbon Jam/Broken


When you open and close the lid on this printer, it tries to realign the ribbon. If you are getting this error, I suggestion you Calibrate the print ribbon through the print driver printing preferences on the Calibrate tab.

Dec 12, 2008 | Fargo DTC550 Thermal Card Printer

1 Answer

Pebble 4 miss ribon setup from time to time


Sounds like a failed/failing ribbon sensor. Each color ribbon has an embedded RFID tag. The PC/driver requests the ribbon tag info from the printer, and sets the driver according to the reply (R3011-YMCKO, for example). The mono-chrome/black R2011 and R2211 ribbons don't have RFID tags. If the PC/driver requests the ribbon tag info, and gets a response of "none found", then the driver will be set for "K" ribbon.

This can also be a fault due to spotty communications with the PC - bad USB cord; USB port; printer logic board issues; etc. Try a different USB cord, port & a different PC to see if the problem will resolve. If not, then it seems the problem is with the printer itself.

May 02, 2017 | Evolis Dualys Thermal Card Printer

1 Answer

Zebra tlp 2844 trouble


Verify that the ribbon fits into position, back and forth. You can also calibrate the label by pressing the button while powering up the printer and release the button.

Aug 02, 2008 | Zebra R2844-Z Label Printer

1 Answer

New ctg. change problems


In the printing preferences there is an auto detect ribbon button . you should select it.
Your ribbon will be updated. Also if printer asks you if the ribbon is correct select yes. The printer will then print on whatever ribbon you have intalled. This doesnt work with test prints

Dec 26, 2007 | Fargo Persona C30 Thermal Card Printer

Not finding what you are looking for?
Fargo DTC550 Thermal Card Printer Logo

2,441 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fargo Office Equipment & Supplies Experts

Safe-Card ID...

Level 2 Expert

59 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Fargo Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...