Question about HP PSC 2110 All-In-One InkJet Printer

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HP 2110 printer, Visa

My HP 2110 printer worked great when I had XP. My new computer runs on Vista. I can print and copy but for the life of me, I can't get the scanner to work. What I have been able to figure out (I think) is it seems that HP Director can't be installed.

Do I need to get a new printer to get the scan capability or is there a fix for this one (that I love)?

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  • JaffeCD May 27, 2009

    Thank you for your help. I should have been more specific.. My printer is the HP PSC 2110. I went to the same area, but for my printer type and the only thing I could (and did) download was the utlility.

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Alternative driver download link: HP PSC 2110 All-in-One Printer Driver

Posted on Feb 06, 2010

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My hp 2110 prints fine, copies fine, but will not scan...it says error occured when connecting to the scanning device. Any help would be greatly appreciated. Dale

Posted on Dec 25, 2009

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1 Answer

I have an hp psc 2110. I made some enlarged


Some basic steps to begin with:
1. Disconnect the printer from the computer and power off then back on. In some cases the problem can be caused by the print spooler on the computer.

2. If the problem persists, power off the printer and remove the power adapter. Leave the printer sit for 10 minutes or so, allowing the internal memory to clear, After which you should hook the printer back up and reconnect to the computer.

Finally determine if the printer is being recognized, on vista or windows 7 you can do this by clicking 'start' >> 'devices and printers'... or on xp 'start' >> 'control panel' >> 'printers and faxes'
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Vista has the drivers for the HP psc 2110 embedded in the OS.

So, you should be able to print, with the default drivers. But, you will not be able to scan as of right now, unless someone releases an update for the HP PSC scanning software. I doubt that will happen, as these all in one's are so old.

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Hi,
It is possiblethat the all in one solution software you used in XP doesn't work with Vista, after some update or other. You did the right thing by uninstalling and reinstalling. Make sure you have the correct driver from the HP site..

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C6180) then click import.
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Hope that helps.

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