Question about Canon Cameras

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Hi, I have a Canon Powershot SD1100 IS and Vista. I've been downloading pics with no problems til now. I checked the battery on camera, changed cables and uninstalled and reinstalled the digital camera software but the computer still does not detect a camera. Please advise. Thanks, Janet

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Hi Ken,

Thanks for using Fixya.

I understand that your computer does not recognize your camera. Here are the thing you can do to solve or isolate the problem.

- Try to use a different USB port on your computer. If it still doesn't work, try to connect other devices to your computer's usb ports. If other devices work, its possible that the problem is not with your computer, its with the camera.

- Try to update your motherboard drivers. Motherboard drivers has the usb port drivers. Its possible that the drivers for your usb ports have been corrupted.

- Try to connect your camera to another computer. If the other computer detects your camera then your camera probably has a port problem. Have it checked by cannon.

Posted on May 26, 2009

  • Jac Lawrence Pimentel
    Jac Lawrence Pimentel May 26, 2009

    oh, sorry janet.. i thought your name was kenji... i had the same problem with my computer before. I found out that one of my USB port got busted. All i did was use a different port. MY computer had like 6 ports.

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