Question about Brother MFC-8440 All-In-One Laser Printer

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Drum Service Message

I replaced the Drum with a new one and the "Replace Drum" service keeps coming on. I powered the printer off, the message went away but after printing couple of pages it came back, any ideas?


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Re: Drum Service Message

Yup reset counter, must open front door and press set button then arrow to replace drum and yes, press set/ok.

Posted on Oct 21, 2007

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1 Answer

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You may have gotten an incorrect message and removing and replacing the drum is a step in right direction. But if you continue to get the same message I am afraid you will have to replace the drum - they do wear out.

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he following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
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To clear these error messages, you need to reset the drum counter,
Or Visit official Brother Printer website For Brother Printer Troubleshooting Page Url Below:

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I fixed the problem (following the user's guide).
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The back right of the drum has a small 20mm F80mA fuse that you need to replace to reset the drum counter.
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Error message

9,037.45 Yellow Ink Stick Count Fault
your 04,021.42 here are the possibilities.
arrwup.gifPrimary Causes The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1. 4,0xx.4x Troubleshooting Reference Table Applicable Parts
Wiring and Plug/Jack References
Electronics Module, PL 5.0
Right Side Wire Routing (2/2), Figure 3
Printhead, PL 2.0
Electronics Module, Figure 6
Drum Assembly, PL 2.0
Electronics Module Power, Figure 7
Drum Heater Relay Board, PL 5.0
Right Side Wire Routing (1/2), Figure 2
Drum Temperature Sensor, PL 6.0
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arrwup.gif Troubleshooting Procedure Table 2. Process Control Error Troubleshooting Procedure Step
Questions or Actions
Test the heaters.
Run the Service Diagnostics Monitor Heaters tests with all heaters On.
Do the heaters function properly?
Replace the Electronics Module ( REP 5.0.5).
Go to Step 3.
Check the harness to the failed heater.
Is the harness damaged?
Replace the harness.
Replace the failed component.

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1 Answer

"Replace Drum" message won't go away

pls install the drump properly if it is in correct position that mean printer need to be service.

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