I installed batteries in the mouse and keyboard, installed the USB connections, turned the mini receiver on, and have a mouse -- but no keyboard. Pushing the small red button on the back of the keyboard toggles the mini receiver light on and off, but does nothing for the keyboard. The keyboard does bring up the shut down dialog on the screen when I push the button on the upper right, the one with the moon crescent.
There are no instructions included, and none to be found on the web, so I need help.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the "Connect" button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.
Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.
Search the Logitech Support Database. If your keyboard and mouse are still failing to function properly, visit the Logitech Support website and browse the support page for your product for specific solutions.
If all the keys on the keyboard have stopped functioning follow the instructions below to reconnect the keyboard.
This problem is likely to be a lost connection. The connection between the mouse and the USB mini-receiver or the keyboard and the USB mini-receiver can be lost due to several reasons such as:
Moving the USB mini-receiver from one USB port to another
Moving the USB mini-receiver to another computer
Plugging the USB mini-receiver into a USB hub or other unsupported device such as a KVM switch (your USB mini-receiver must be plugged directly into your computer)
Using your cordless mouse/keyboard on metal surfaces
Radio frequency (RF) interference of more powerful wireless devices such as:
Computer power supplies
Garage door openers
Eliminate any problem sources mentioned above that might be affecting your devices.
Follow the procedures below to reconnect your mouse and keyboard.
Make sure the USB mini-receiver is directly and securely plugged into a working USB port on your computer.
Make sure the mouse is turned on. The on/off indicator on the bottom of the mouse should be green. If the on/off indicator is not illuminated, press and hold the red connect button on the bottom of the mouse until the on/off indicator is green.
On / Off Indicator
Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your mouse. This broadcast will last only a few seconds, so you must perform the next step quickly.
Red Connect Button
Quickly press the red connect button on the bottom of the mouse for 1 second, then release it. The power indicator will flash briefly and then turn green. The mouse is now connected to the receiver.
Red Connect Button
NOTE: Holding down the red button on the mouse for more than 2 seconds may cause your mouse to turn off instead of connecting. If this occurs, start again at step number 2.
Move your mouse to see if the cursor moves. If the cursor follows the mouse movements, your mouse is now connected.
Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your keyboard. This broadcast will last only a few seconds, so you must perform the next step quickly.
Red Connect Button
Quickly press and release the red connect button on the underside of the keyboard.
Keyboard Connect Button
You will hear a short beep. The keyboard is now connected to the receiver.
These devices will never auto connect after a battery change.
You must press the button on the receiver then the red button on the mouse. Then the button on the receiver again, then the red button on the keyboard.
The buttons on the devices (keyboard and mouse are on the bottom of the device.
Yes, I have a solution. Throw the bugger away! This has been the biggest piece of garbage I have ever bought. It has loads of unecessary features like using the buttons for other things. I am sick of it asking me if I want to assign an action to a key. I want a bog standard wireless keyboard. Yes, I'll assign an action alright. I'll throw it through the bloody window!!!!!!
Assuming that you have good batteries installed, turn the
Keyboard over and locate the small reset/connect button on the back of the
keyboard and press it. Then try to see if it is working. If not try
pressing the button on the receiver and then on the keyboard. Hope this