Question about Compaq Presario 5000 PC Desktop

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My Compaq Presario asked for login information. After I typed it in and the computer loaded, the screen went blue. I turned it off because it wouldn't respond. When I turned it back on, it let me open a webpage and then vertical stripes appeared and a pattern filled the page. The computer started beeping. Now, the computer won't come on. Any suggestions?

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Base from your statement I can only say only in general. If that not ask a login pass before. This could be a viral activity in your system. It could be a faked alert. Or just a features of your unit.

Either way if this is not a viral activity blue screen mean a driver and hardware conflict. Beeping means memory or video card loose contact or dirty, or fail already.

But to sure I will have your harddrive to be scan by antivirus or antimalware thru another computer, first. Then troubleshoot the unit without the harddrive just using a plain bootable DOS disc. For this you can isolate which one is faulty, a hardware failure, viral, or driver hardware confict. And also OS problem.

Hope I give best possible solution.

Posted on May 26, 2009

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