Question about Dell Inspiron XPS Gaming Mouse Pad KU170

1 Answer

Key pad doe not work

My keypad of dell xps laptop is not working , kinda froze and when starting am getting a symbol numeric 9 with a lock sign...plz help

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  • mariner_73 May 26, 2009

    thx for helping out ..but still is frozen the numeric 9 with a lock sign only appears while the laptop is starting up for a few seconds and then dissapears and when the laptop settles down it's all frozen.

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  • Contributor
  • 15 Answers

This means the number lock is on - in the upper right hand corner of the keyboard is a series of 4 keys.  Far right is delete, then (from the right) insert, Prnt Scrn, and Num Lk.  Hit the Num Lk key, and the number 9 with the padlock should shut off.  Your keyboard should now work normally.  
Any more problems, let me know!

Posted on May 26, 2009

  • nathanl May 27, 2009

    OK, that wasn't made clear from your post - from what it sounded like, the 9 with the padlock icon was staying on consistantly.  So sorry about my misinterperetation.  Question - does your mouse still work, or is everything locked up?  One thing you might try to isolate the problem is booting into Windows Safe mode - press the F8 key while the computer is booting up (continually press it, as some computers are different as to when you can do this), and you should get a boot screen.  Make sure you boot into windows safe mode.  If the keyboard then works, it is a problem with the driver - if you have the original dell disks that came with the laptop, then you should be able to do a restore from those disks.  


    Good luck with your problem!

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