Question about Motorola Mobility Moto Q

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No pic messaging on Moto Q

I cannot get or send mulimedia messages on the Moto Q. It gives me some kind of error message and tells me i need to log in.. But i need internet to log in. Which i don't have.

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If you want to send multimedia messages you need to get the settings for mms from your service provider.to obtain those you can contact the customer care of your service provider or you should search the website of motorola .

Posted on May 26, 2009

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Cant get picture message or send them


first look that your pic is in pic form or image form

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Are you the account holder? It's possible whoever set up the account blocked picture messages from being sent. If you log in to your account, you can change these features, or if you aren't the account holder, talk to that person. Picture messages cost more than regular text messages.

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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