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Displays No Disc when a disc is inserted

Our Phillips DVD 711 displays No Disc when, in fact, there is a disc. I've tried all different DVD's and it's the same issue

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Sounds like the player is dirty. Try getting a cd player cleaner. clean it and try again.

Posted on May 26, 2009

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Hello
There are mainly three motors for most of the DVD players. One to spin the disc we insert in, other to load the laser pickup unit to-and-fro inside it to read the disc and an other one to load the tray mechanism 'in-out'. According to your description, the disc spins inside, and you can hear its spin. So motor which spins the disc has no trouble at all I should say. Then comes to the second motor that moves the laser assembly inside it. If it do not work, the laser pickup unit won't move and no reading will take place and 'No Disc' display will be the result. The last chance is with Laser Pickup Unit itself. Just get this unit repaired by any well experienced service technician or by the authorised service center, because, there are special tools to open this unit. As it is a compactable one, more care should be given to it while repairing. Suspect the second motor I described earlier, and the Laser Pickup Unit. OK.

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www.funai.us

Customer Support Representatives may also be reached by telephone at 800-242-7158

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