Question about HP Office Equipment & Supplies
Printer won't print, off on button has flashing light
Please follow the steps given below and check the functionality.
Bypass the surge protector ====================
If the all-in-one is plugged into a power strip, remove it from the power strip and plug it directly into a wall outlet and see if the message still appears.
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.
6. Restart your computer and check the functionality.
==== Partial Reset ====
Press and hold # and 3 button on the unit while plugging in the power cord.
Note: For models that are not fax capable, press Plus (+) instead of #.
Posted on May 26, 2009
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Posted on Jan 02, 2017
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