turn the laptop over and tell me if you see a small square door with small little skrews?turn the laptop over and tell me if you see a small square door with small little skrews?
You can't post conmments that contain an email address.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Notebooks and laptops have built in sound and not a separate card, unless it is extremely old. I expect the headphone socket is faulty due to the knock. I also suspect the software will show sound but nothing will play due to the broken socket. These are fairly cheap to replace. Take it to a qualified Dell dealer for service.
The flashing padlock should have an "A" in it. That is the caps lock. The flashing caps lock indicates a problem with the memory slot. Try removing memory and replacing. If it continues and you have two modules, take both out and try one at a time. One of your memory modules or slots might have gone bad
Try reseating the memory one stick at a time in each slot one at a time and make sure after each reseat of the memory you turn on the laptop to check for video.
If you do this and you get no video then the motherboard is bad and would need to be replaced.
This model does not have a memory card reader installed. If you need to access memory cards, you will need to obtain a PC Card for that purpose or a USB memory card reader that supports the card format you wish to use.
It sounds like a memory problem. Open the memory slot and remove both modules and then replace one at a time and try to boot. If you only have one module move it to the empty slot. If it continues you may need more memory. It could possibly the hard drive also, but it sounds more like a memory problem.
turn the laptop over and tell me if you see a small square door with small little skrews?
×