Question about Dell A940 All-In-One InkJet Printer

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I have Dell A940 printer-I was printing some documnets and suddenly the printer stock and it was written on the screen: Hardware Error: 0502.What do I need to do?

Hi, I have DELL A940 printe,scanner and all in one. While I was printing -suddednly the computer stop and printing and it was wriitten on the screen-Hardware Error : 0502 What do I need to do? Thanks, Si si@designsbysi.com

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Unplug your printer and re-start windows. Do a normal shut down and then start windows again with your printer plugged back in

Make sure that you have the newest driver installed from Dell you can go to support.dell.ca to obtain the latest release of your driver.


Posted on May 25, 2009

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Firstly Insert The Printer's Driver Software Disk In The Computer And Completely Uninstall The Printer Driver Software. Don't Remove It From Control Panel. You May Use Any Uninstaller Software For Removing the Printer's Driver Software And If You Don't Have The Printer's Driver Software Disk. Here's The Link For Uninstaller Software. ( It Will Work Only With WINDOWS OPERATING SYSTEM)

http://wugnet.com/shareware/spow.asp?ID=638

Then Clear The Temp And Prefetch Files.

Disconnect the printer's cable form the back of the computer and disconnect printer's power cable and turn it off.
Press and hold the printer's power button for 30 Seconds then release it.
Turn off your computer and then disconnect all the cables from the back of the computer.
Press and hold the computer's power button for 30 Seconds then release it.

Wait 2 minutes.

Hook up monitor, mouse, keyboard, internet connection and power cable and then restart your computer.

Hook up printer's power cable and then turn it on.
Hook up printer to the computer.

Pull the cartridge to the middle if it's not...Clean the cartridge with the soft cloth...reinsert the cartridge.
You need to clean the steel shaft that the ink cartridges slide on.
Restart the printer.

This Link Will Help You

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Copy and paste the link below in your internet browser and then download and install the LATEST PRINTER'S DRIVER SOFTWARE AND FIRMWARE AVAILABLE, IF ANY..

WINDOWS 2000
http://support.dell.com/support/downloads/driverslist.aspx?os=WNT5&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=PRN_ALL_A940&hidos=WW1&hidlang=en&TabIndex=

WINDOWS XP
http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=PRN_ALL_A940&hidos=WNT5&hidlang=en&TabIndex=

WINDOWS VISTA 32 BIT
http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=PRN_ALL_A940&hidos=WW1&hidlang=en&TabIndex=

Restart Your System.
Issue Resolved.

Feel Free If u need any further help.....

Posted on May 26, 2009

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Check this out for the error. The trick here is to make sure the bar is cleaned and lubricated with furniture polish or cooking oil.

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

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You can fix this by following the instructions given in the following link.

Fix Error 0502 in A940 All In One InkJet.

-Rate if it helped you.

Apr 10, 2010 | Dell A940 All-In-One InkJet Printer

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Hi,
Problem:The Shiny Silver bar that your Print Cartridges glide back and forth on is the problem.When the motor that moves the cartridges left and right have too much resistance, you get this error code 0502. Solution: Take some kleenex, and with power unplugged, clean the bar very well. Then Spray some WD-40 on a Kleenex, and lubricate the shaft. Hope this helps. Thanks for using Fixya.

Feb 27, 2010 | Dell A940 All-In-One InkJet Printer

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How do i fix hardware error 0502 on my dell printer model # A940


There is a shiny steel bar inside the printer, and the ink cartridges move up and down this bar to print on the page. If this bar gets gunked up from stray ink or paper dust, then the motor strains to move the print heads back and forth, and you get this error.

Fixing it is simple. Take some kleenex, and with power unplugged, clean the bar very well. Then Spray some WD-40 on a Kleenex, and lubricate the bar by wiping the WD-40 kleenex on the bar.


If this helps, be sure to hit the "thumbs-up" for me!

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I found this:

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Hope it helps!

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I did as suggested by another poster, clean the area of travel(ribbon,travel bar, etc) with a clean damp cloth and now it seems the problem has corrected it self
so far anyways ........

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