I have checked all the seals and the seating of the dispenser and they seem to be OK but when I go to run the shampooer, it just leaks out everywhere. The clean water solution side seems to work fine and seals tight, just the cleaning solution side leaks (and I mean pours out).
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Turn the setting knob to the rinse cycle when not in use, and you have leftover cleaning solution. This is the standard setting when storing , it blocks the soap from dispensing.
Empty the water tank and rinse after each use, and store empty.
If still leaking check the lid on the soap dispenser, make sure the gasket is even before tightening down and or the gasket between the water tank and the body, make sure they seal , check if they are straight and flush where they connect..
Check the little door at the back of the unit where the hose attachment plugs in. It has to be shut really tightly and it takes a quick fist smack on it to get mine to "click" and be shut. If that isn't sealed it could leak both clean and dirty water to the floor.
Also, take the dump tank off, check the filter (near the top where the dump tank connects on the machine side) is clear. Also make sure the rubber seal around the filter isn't loose or cracked. Then put the dump tank back on making sure the bottom is seated well first and then CLICK the top into place when you push it to the upright/in place position.
If you are using the hose attachment, make sure it is clicked into place tightly. I have to put one hand on the front of the machine to push toward the back while pushing the other hand on the hose to get it to click tightly in place. If it's not really snapped in there, it will leak.
Make sure the cap and the inner valve is seated tightly. There should be a black rubber gasket to help seal the cap and valve. A quick test is to fill the cleaning soultion tank with water (so not to waste the cleaning solution) turn it over and see if it leaks. If not then the problem would be where the tank sits in the unit. Make sure there is no debris in the unit where the tank sits.
Check the bottom of the tank, there should be a gasket on the valve at the bottom of the tank. Must be on the tank and not sitting in the hole. Make sure the tank is sitting firmly and not off set even a little. Loosen the cap for the flow indictor while running, then tight when fluid starts leaking out, stop when the spinner starts spinning. Other then that you may have a clogged line somewhere.
Does water squirt out of the hose nozzle, if it does, then check the heater inside the handle asm. Make sure that where the tubes hook up to it are not clogged. If water doesn't squirt, check for the seal at the bottom of the tank, it needs to be on the tank, not in the hole. The flow indictor cap is leaking air or maybe is too tight. If you had the top cover off, make sure that the tubes are routed right so as not to get pinched when the cover is put back on, the smart mix knob should be in the water setting and that the piston is on the bottom of the smart mix knob. Pump is bad. Try running a mix of vinegar and water to see if that unclogs the lines.
I'm assuming the belts are OK.... Your heater is clogged. Unplug the machine and let it sit for 30 minutes. Take the handle apart, there will be a 4 inch by 8 inch metal box inside. This is the heater. Remember I said to let the machine sit for 30 minutes? If you didn't, the heater may be EXTREMELY hot!! Disconnect the two hoses going into it, and clean the metal pieces out (that the hoses connected to) with a needle or very small drill bit. You may want to remove the 6 or 8 screws holeding the heater together and remove the cover to clean it out. Reassemble and fill both tanks with VERY hot water ONLY and run the machine to rinse the entire system.
To prevent future reoccurences... use only Bissell extraction shampoos. Never put anything in the detergent tank except shampoo. (And only water in the water tank) Mixing chemicals with anything else turns the water/detergent mix to sludge. Also, when finished shampooing, put ONLY water in both tanks, and run the machine until one of the tanks run out of solution. Doing this rinses the hose lines out and prevents hardening of the solution in the heater ports.
I've fixed these machine for years. No dispensing is almost always the heater clogged.