Question about HP Scanjet 5400c Flatbed Scanner

1 Answer

My scanner will not "save as" or "scan to". It is an HP 5400c. It gives me an error message and then shuts the program down for me to restart it again. The print function works. I uninstalled another

My scanner will not "save as" or "scan to". It is an HP 5400c. It gives me an error message and then shuts the program down for me to restart it again. The print function works. I uninstalled another program that I added not too long ago. Any advice? Thank you. Please advise if you can.

Posted by on

  • apshoe May 25, 2009

    Thank you. I will try this.

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Ok try this and if does not work, call HP and they should send you a replacement. ONLY TRY MY SOLUTION if you have the software to reinstall your scanner.

Go to my computer right click and go to properties, go to hardware, device manager, and find your scanner in the list should be under imaging devices. Click on it once you find it and click unistall. Let it unistall

REBOOT and reinstall with the software. And then try it.

You can also have it install it by going back to device manager right click on your computer name and scan for hardware changes

Posted on May 25, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP Precicionscan Pro 3.1 now starts with this error message: \r\n "One or more ActiveX controls could not be displayed because either: 1) Your current security settings prohibit running ActiveX...


http://support.microsoft.com/kb/907343

You receive a "Your current security settings prohibit running ActiveX controls on this page" error message when you start Project or Project Web Access

Mar 05, 2011 | HP Scanjet 5400c Flatbed Scanner

1 Answer

I installed the Vista Drivers for my HP 4070 scanner and it gives me an error that "An Error Occured while Setting Scanner Properties. If another program is scanning, please wait for it to complete...


Install the latest drivers from the website. To download:
1 Go to hp.com 2 Click on Support and Drives 3 Enter your product name or number, in this case just type in Officejet 8500 All-In-One 4 Hit go 5 Choose your operating system 6 Hit Next 7 Click on the link that says Driver - Product Installation Software 8 Save it to your desktop
But before Installing the Software, use the Disc that came with the printer so you can do an L3_Uninstall first.

To go for an L3_Uninstall:
1 Go to My Computer (XP), Computer (Vista and Win7) 2 Right Click on the Driver CD, The one that has the HP Logo 3 Open Util 4 Open CCC 5 Double Click on the icon that says Uninstall_L3
The Uninstall will prompt you to restart the computer once it's done. After doing so, Install the newly downloaded software.
Try scanning again, I hope this worked. :)

Feb 03, 2011 | HP Scanjet 4070 Flatbed Scanner

1 Answer

My HP Scanjet 5400C Scanner has decided to stop working. The 12 volt mains transformer feels cold and no light comes on the scanner. It appears that the transformer is US. Where can I buy a replacement


You can probably get this from HP. See http://h20141.www2.hp.com/Hpparts/Search_Multi_Product.aspx?mscssid=42F39AE6AD6B4EFBBC921EC42BADCDE3&SearchCriteria=Scanjet~5400C and select your model. There are 4 versions of the ScanJet 5400C listed. Then select power module in the drop down menu and click on the arrow; power cords are listed separately. Alternatively, click on the arrow for show all parts. The listings are clearly labeled for the country electrical system with which a given part is compatible.

I hope this helps.

Cindy Wells

Jan 08, 2011 | HP Scanjet 5400c Flatbed Scanner

1 Answer

Error Code: 39,003.40:133671 Yesterday the copier/scanner would not work. I shut the printer down and restarted it and received the above error code. I shut the printer down again and restarted it and...


this is a scanner problem that can be associated with the scanner lock under the scanner bed. make sure the lock is in the 'unlocked' position. it is easy to move this when lifting the scanner bed to reload the ink blocks. if this does not solve the problem you may have to replace the scanner assembly. hope this helps.

Aug 19, 2010 | Xerox WorkCentre C2424DN All-In-One Laser...

2 Answers

HP Laser Jet 3055 is showing scanner error 6 and Comm. error 386, 232, & 388


This is due to a hardware failure, the scanner assembly and the formatter board will need to be replaced.

NVRAM INIT
1. Turn off the all-in-one
2. Press and hold down the * and enter buttons.
3. Continue to hold down the buttons while you turn on the all-in-one. Hold the buttons throughout the entire power-on sequence.
4. When Permanent Storage Init. appears on the control-panel display, release the buttons.
5. Allow the all-in-one to return to Ready before using it. storage init. appears, and then release the buttons.

if this does not work contact hp 1800-334-5144.

Al
Eliteprintersolutions@gmail.com

Jun 14, 2010 | Office Equipment & Supplies

2 Answers

Get fatal error message after installationof


Make sure that your firewall program is shut down before installing the programs. I have hp program on mine and after I shut down my firewall it went through. Try downloading the latest software from www.hp.com

Aug 18, 2009 | HP Office Equipment & Supplies

1 Answer

Hp 5400c scans blue images


sounds like a faulty scanning head to me......
when images are scanned they are normally imaged in 3 colours red blue and green these are then combined to give a full colour scan. sounds like you are only getting the blue pass.

not alot that can be done here, if it is in warranty (check with manufacturer for duration of warranty as sometimes this can be more than a year) they should repair or replace this for you

Apr 23, 2009 | HP Scanjet 5400c Flatbed Scanner

1 Answer

Error messages appear when scanning from glass to macbook.


Hi there,
  • Unplug the Scanner cable from the computer.
  • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the Scanner.
  • then you can connect the Scanner and and try to Scan.
Hope this help. Please Rate My Response! Thanks! 
PREM

Mar 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

When I scan back screen comes up blue and words and numbers are


http://fixunix.com/hewlett-packard/101142-scanjet-5400c-dead.html

following this link i've found resetting instructions for this scanner:


1.. Disconnect the USB cable and the power cable from the
scanner. Make sure the power cable is still connected to the
power source.
2.. Press the Scan and Email buttons at the same time, while
plugging the power cable back into the scanner. The scanner will
enter a Demo Mode.
3.. Press the Cancel button on the scanner to start the test.
4.. To end the test, disconnect and reconnect the power cable
without holding the buttons down.


I've had exactly the same problem with my scanjet 5400c (blue distorted images) but after resetting the scanner (see instuctions posted above) the problem was fixed

Dec 18, 2008 | HP Scanjet 5400c Flatbed Scanner

Not finding what you are looking for?
HP Scanjet 5400c Flatbed Scanner Logo

Related Topics:

91 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...