Question about Kenmore Refrigerators
Kenmore 970-563341 made by Frigidaire. The ice maker motor to dispense the ice through the door won't shut off when door is closed. Open the freezer door and the safety works - it does shut off. I have ensured the trap door for the ice dispenser closes properly. The relay clicks on and off properly. When I plug in the circuit board connection to the dispenser cover it immediately starts to run. I have emptied everything and ensured that there are no blockages.
There is a plastic part in the dispenser that holds the micro switch that operates the auger motor when you push the paddle. If you're handy with hand tools, you can order the part and replace it yourself. The part is on the outside of the door.
Posted on Jun 26, 2017
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Posted on Jan 02, 2017
SOURCE: No water or ice through door
sounds like the dispenser assembly is not sensing that the trap door is opening fully, so it wont send power to the auger motor or fill valve. If you are pretty handy, you can disassemble the door and take out the dispenser assembly and try to take the assembly apart and correct the throw on the trap door. Otherwise, I'm afraid you need a new dispenser to the tune of about $250 parts and $225 trip and labor. Good luck!
Posted on Dec 17, 2006
Is the trap door flap closing properly where the ice comes through the door? If open, warm air would be coming in frosting and maybe iceing things up
Posted on Aug 28, 2007
SOURCE: Ice make problem
I THINK WHAT YOUR SAYING IS YOU HAVE ICE AND WATER IN THE DOOR AND YOUR GETTING WATER IN THE DOOR AND NO ICE,IF THE ICE TUBE IS CLEAR YOUR PROBLEM LIES IN THE INLET WATER VALVE OR THE ICE MAKER ITSELF,YOU CAN JUMP THE WATER VALVE TO SEE IF IT SHOOTS WATER TO THE ICEMAKER,FIRST PULL FRIG. OUT,REMOVE BACK PANEL,TAKE TWO LEADS OFF THE VALVE NOW GO SEE IF YOU HAVE WATER STILL COMING OUT OF THE DOOR,IF YOU DO THESE ARE THE LEADS YOU NEED,FIND A OLD POWER CORD YOU NEED TWO CLAMP FITINGS OR GATOR CLIPS,SLIP THEM ON THE TWO TERMINALS ON THE WATER VALVE ,THEN PLUG THE CORD INTO A OUTLET AND COUNT TO 5 AND UNPLUG,NOW GO TO THE ICEMAKER AND PUT YOUR HAND IN THE WELL AND SEE IF YOU FEEL WATER IF NOT YOUR VALVE IS BAD,IF THERE IS WATER IN THE WELL YOUR ICEMAKER IS BAD,GET THE MODEL NUMBER FROM INSIDE THE FRIG. AND CALL LOCAL APPLIANCES PARTS STORE AND GET THE NEW PART,LET ME KNOW-MIKE
Posted on Jun 26, 2008
My Frigidaire model FRS24ZGE leaks water from the bottom of the freezer door after using the water/ice dispenser. Any ideas on a fix?
Posted on Jul 18, 2009
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Hello Jim czyryca - From what you are describing if the ice maker is not making ice but is dispensing water, sounds like the refrigerator has a frozen water line, faulty ice maker valve or bad component that sends power to the ice maker valve when needed. The ice maker cycles internally to call for water so I strongly suggest contacting a professional to move forward accurately to assist with the repairs.
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