Question about Western Digital External USB 2.0 80 GB Hard Drive

1 Answer

Cannot read external hard drive

It is like the drive never existed.  I get a code 10 error in the device manager.

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  • Anonymous Apr 17, 2008

    the drive of the external USB 2.0 GB Hard Drive cannot be displayed nor read.

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  • 382 Answers

The IDE controller on the drive pcb or the enclosure has failed. Switching the enclosure should do it.



Hope this helps.

Posted on Oct 21, 2007

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My Hitachi Simpledrive Mini 250 suddenly quit....when I lookein the device manager it said Code 10, would not start????


Sounds like a disk error and it cant read the start of the drive. If it still detects it you might be able to repair it with a partition recovery or partition repair tool available online.

Dec 11, 2014 | Hitachi SimpleDrive Mini 250GB USB 20...

Tip

Seagate External Drive Errors


It is always a good idea first to check the Disk Management before the Device Manager.
  1. Right-click on My Computer.
  2. Click on Manage.
  3. Choose Disk Management from the left column.
  4. Try to find the external drive in the lower window. It should be "Disk 1" or some other number (but not Disk 0).
  5. If it is displayed there, you can troubleshoot it inside the Disk Management (for XP/2000) (for Vista)(for Windows 7). If not, continue on.
  6. Then choose Device Manager from the left column.
  7. Choose Disk drives.
  8. If the drive is not seen there, check under Universal Serial Bus Controllers (if the drive is connected via USB). The drive should appear as a USB Mass Storage Device.
  9. If a yellow ! icon is displayed next to it, double-click on the drive.
  10. A Properties window will appear and will probably say "This device is not working properly" and will give either (Code 28) or (Code 10).
  11. If Code 10 appears, the drive has most probably failed. Verify by trying the drive with another USB cable or port, or on another computer.
    If the drive does not work on the 2nd computer, the drive is probably defective. You can begin a replacement request at our Warranty Services Page.
  12. If Code 28 appears, you will need to test the drive on another computer.
  13. If the drive functions correctly on another computer, the Windows USB drivers are corrupted or missing. You will need to try to reload the USB drivers for the operating system by inserting your Windows install CD, rebooting, and attempting a Repair/Restore.
    warning.gif This can be dangerous to your data and you should disconnect your external drive before attempting this.
    If the drive does not function correctly on the 2nd computer, it is probably defective. You can begin a warranty replacement at our Warranty Services Page.

    For Vista and Windows 7 Only: If the drive works fine on another computer, there are a few steps to follow while the drive is connected to the original computer:
    1. Right-click on Computer and choose Manage.
    2. Double-click on the Device Manager.
    3. The device will usually appear under "Other Devices" or "Unknown Devices"; right-click on it and choose Uninstall.
    4. Once it has disappeared from the Device Manager, disconnect the device.
    5. Open a Windows Explorer window (right-click on Start > Explore).
    6. In the address bar, type c:windowsinf and press Enter. For Windows 7 type c:windowssystem32driverstore and press Enter.
    7. Delete the file INFCACHE.1.
    8. note.gif If you get an error when trying to delete this file, try the following steps:
      1. Right-click on INFCACHE.1.
      2. Select Properties.
      3. Click on the Security tab.
      4. Click Edit to edit permissions.
      5. Click Add to add Group or User name.
      6. Click on the user name under which you are currently logged in.
      7. Click on the Full Control box in the lower permissions section, then click OK.
      8. Delete the file.
      9. Reboot and reconnect the drive. The file should be rebuilt, correcting the problem.
      10. If that fails, you will need to try to reload the USB drivers for the operating system by inserting your Vista install CD, rebooting, and attempting a Repair/Restore.
        warning.gif This can be dangerous to your data and you should disconnect your external drive before attempting this.

on Jan 22, 2011 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Device driver download


STEP 1
Check the Power and Data Cable

  • Check that the power cable is securely connected to the external drive and wall socket (applies only to desktop external hard drives).
  • Do not connect the drive through a USB hub, connect it directly to the PC or laptop. Make sure the power adapter is connected directly to a wall outlet, not to an extension cord.
  • Ensure the cable is securely connected to both the drive and computer.
  • If your external hard drive came with with a Y-cable, use both USB connectors to ensure the drive is getting the appropriate power.
  • If you are connecting to a PC, use the USB ports found on the back of the computer. Avoid using USB ports found on keyboards, monitors or the front of the PC.
  • If the problem still continues, try using a different USB port.

STEP 2
Check the Drive Partition in Disk Management

Even though the drive may not be visible on the "Desktop" or in "My Computer," check to see if the drive is recognized in "Disk Management."
  1. Right click on "My Computer" and select "Manage" from the menu.
  2. From the "Computer Management" window select "Disk Management" from the menu on the left.
  3. In "Disk Management" check to see if the drive is visible. If the drive is found, look at the partition for the drive. New drives will be labeled as FAT32 and have a drive letter assigned.
  4. If the drive does not display as "Healthy," or shows the file format as "RAW," then the partition has become corrupt. It could also be corrupt if the bar above the drive is black and shows as "Unallocated."
  5. To make the drive usable again after a partition has become corrupt or lost start by right clicking on the drive in "Disk Management" and select "Delete partition" from the menu. Then right click on the drive again and select "create partition" from the menu. Follow the steps in the partition wizard to create a Primary partition.

    NOTE: Deleting the partition will cause all data on the drive to be lost. If the partition has become corrupt this may be unavoidable. HGST is not responsible for lost data. It is highly recommended that data be backed up in multiple locations on multiple drives to minimize data loss.
  6. After the new primary partition has been created "Disk Management" will display the drive with an NTFS partition. The NTFS partition is unusable on a Mac. If the drive is used on Macintosh and Windows computers, follow the link below to obtain a FAT32 formatting tool which will allow both Windows and Macintosh users to use the drive.

    http://www.ridgecrop.demon.co.uk/index.htm?fat32format.htm

STEP 3
Check the drive status in Device Manager :

  1. Right click on "My Computer" and select "Manage."
  2. From the "Computer Management" window select "Device Manager" from the list on the left.
  3. From the device list, expand the "Disk Drives" category by clicking on the [+] symbol found to the left. If the drive is detected by the system, there will be an entry for your external drive.
  4. If it is not listed under "Disk Drives," expand the "Other Devices" category and see if there is an entry for an "Unknown Device."
  5. Right click the "Unknown Device" and select "Properties."
  6. Under the "General" tab, it will typically display "This device is not working properly" followed by either Code 10 or Code 28.
  7. Code 10 would suggest a potential power supply issue (typically 3.5-inch desktop external drives). If a second external drive with an equivalent power supply is available, try connecting the power supply to the drive.

    NOTE: Before connecting a power adapter that did not ship with the external hard drive, verify that the power configuration matches exactly with the power adapter that was supplied. Failure to use the correct power supply can result in damage to the unit, injury or fire.
  8. If a different power supply is not available, verify the problem by connecting to a different USB port or by connecting to a second PC.
  9. If the same error code is still displayed, create an RMA and return the drive under Warranty.
  10. Code 28 would suggest a driver error.
  11. Expand the "Disk Drive" category in "Device Manager" right click on the drive and select "Uninstall."
  12. Disconnect the external drive, reboot the computer and reconnect the drive when the computer has finished restarting.
  13. If same error is displayed, try connecting it to a second PC to verify the issue.
  14. If the drive fails on the second PC with the same error, create an RMA and return the drive under Warranty.

Apr 06, 2013 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

Toshiba 1tb hdd external hard drive not reading


Try using HDD Regenerator to check and possibly to repair the disk. HDD Regenerator allows to repair bad sectors on damaged hard disk drives without losses of the existing data. http://ulozto.sk/xzjZ2Bd/hdd-regenerator-1-71-keygen-h33t-murtajiz-zip

Jan 11, 2013 | Toshiba (1TBEXT-HDD) (1TBEXTHDD) 1000 GB...

1 Answer

I plugged in my external hard drive and received the error this device cannot start code 10 even though the device "lit up"


click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you could see a yellow question mark?

right click to reinstall drivers

if you can see your usb drive but its not working

ports(com&lpt)right click update driver if this fails to fix the problem

check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x

right click to reinstall drivers

hope this helps

May 07, 2011 | SimpleTech Signature Mini 250GB External...

1 Answer

My Maxtor 3200 ext. drive which I had for one year now (no pbs.) not being recognized by my system and I see a Code 10 error in the Device Manager.


first you can use your troubleshooter in your device manager to find out what that code 10 error is or you can go to the maxtor website in the support or troubleshoot section and tell them your code 10 error,it might be a driver needs to be updated.

Dec 05, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Hi, I get an error message when I try to connect and install a Maxtor 500 GB external hard drive to my computer. The message reads "the device cannot start (Code 10). Can you assist?


What is the error message you get?

What OS are you using?

Depends on your hard drive, some computer commonly ask for a driver when you plug something in it. might as well try reading the manual of your external hard drive, if it doesn't require a driver, then the problem "might" be in your operating system and/or in your computer.

Sep 26, 2008 | Computers & Internet

2 Answers

SimpleTech 320 gb. Code 10 Problem


i doubt you can do anything about it. Code 10 is a hardware failure, so you will have to return it and get your warrenty.

Apr 28, 2008 | SimpleTech 320GB SimpleDrive External by...

1 Answer

Device not working


Most of the time when you get error messages like this it is due too drivers. Now in order to determine this issue I need to know what type of computer you have, OS installed on it, how old the PC etc. Please advise!

Nov 25, 2007 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Code 10


Windows error code 10 indicates a hardware error or failed driver installation. This error may appear if a device has insufficient power to operate correctly (e.g. plugged into a bus powered hub with other devices), or may indicate a more serious hardware problem. Also, it may be indicative of USB root hub drivers being incorrectly installed.


Keep me posted.

Sep 23, 2007 | Maxtor OneTouch III Mini Edition 120GB...

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