Vtech 5.8GHz Cordless Phone with Digital Answering System Logo
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Connie Edwards Posted on Jan 09, 2014
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My handset says it is "Out of range or no pwr at base". Please tell me what to do?

What could be the problem when one of my handsets says it is Out of range or no power at base. Does it need a battery? Please help me.

1 Answer

Brad Brown

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  • Vtech Master 19,187 Answers
  • Posted on Jan 09, 2014
Brad Brown
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Joined: Nov 14, 2008
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If there is that message and you are close to the base AND the light and phone appears good, then the issue is the transmitter power in the handset.

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on May 19, 2008

SOURCE: PROBLEMS REPLACING ONE OF MY ADDITIONAL VT2420 HANDSETS

You need to de-register the broken handset then add (register) the new handset:

http://www.vtechphones.com/vtechui/support/dsp_product_faq.cfm?product_faqID=20854

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Anonymous

  • 550 Answers
  • Posted on Aug 30, 2008

SOURCE: Vtech ia5870 dual handsets model problem:

http://www.vtechcanada.com/manuals/5870ciben.pdf
from the troubleshooting section of the manual

• Unplug the base unit’s electrical power and remove the battery from the handset. Wait for 15 seconds then plug in the battery place the handset in the base unit and plug in the power. Allow up to one minute for the cordless handset and base to synchronize

not a guarantee, something to try


Anonymous

  • 2 Answers
  • Posted on Dec 12, 2007

SOURCE: VT 2461 Won't let me register new handset

jimmackey

were you ever able to register the additional handset? I have the same problem with 4 handsets, one broke and I bought 2 new vt2420 handsets. The unit wont register handset #3 (the one that broke). Would love to know if you were able to resolve the issue?

Anonymous

  • 1 Answer
  • Posted on May 03, 2009

SOURCE: VT2461 ADDITIONAL HANDSET PROBLEM

I can vouch for the second solution. It worked perfectly on my 2461 with two extensions. Even the vTech website was not able to provide a solution.


Anonymous

  • 1 Answer
  • Posted on Apr 01, 2011

SOURCE: i have a cs6328-3 model

Periodically, while using my Vtech Model CS6328-3 phone, it becomes virtually impossible to hear the other party - interestingly, it affects other non-cordless phones in the home at the same time. Just like that, the volume may come back. The person on the other end sometimes has the same proble hearing me - but not always. Have switched back to a previous Panasonic phone system in the interim, no problems. Seems to be the Vtech system. Any thoughts?

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0helpful
1answer

Tengo un inhalabrico vtech cs6114-11 que me da mensaje de fuera de alcence o base sin poder

Page 6 (pagina seis) :

https://cdn-media.vtechphones.com/products/CS/CS6114/CS6114-X_WEBCIB_V9_20170328.pdf

When the handset is out of range, the handset displays Out of range or no pwr at base. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Cuando el telefono est? fuera de alcance, el
el auricular muestra Fuera de rango o no
pwr en la base.
Si hay una llamada mientras el telefono esta fuera
de rango, puede que no suene, o si suena,
la llamada puede no conectarse bien cuando
prensa . Acercate al telefono
base, luego presione para contestar la llamada.
Si el telefono se mueve fuera del alcance durante
una conversacion telefonica, puede haber
interferencia. Para mejorar la recepcion, muevase
mas cerca de la base del telefono.
0helpful
1answer

Trying to register my CL84252 at&t handsets to the base but the handsets keeps displaying an error message "out of range or no pwr to base"

Check to make sure the base station does have power. If it does have power the base station is defective or the handset is the problem (systems with just one handset), if all handsets display the same error then it is the base.
0helpful
1answer

I cannot get the handsets to charge.

Sounds like your rechargeable batteries have reached there usefulness.
0helpful
1answer

I have hooked up my phones but all I get on the hand sets is no pwr at base and out of range, how can I fix this, I have already tried disconnecting and reconnecting

Is the base unit being powered up? Is the adapter that plugs into it working and supplying power to the base? If not nada will work and you will get the out of range indication on remote handsets.
0helpful
1answer

Out of range or no pwr at base

It sounds like the handset has "lost" its registration with the
base ( or a replacement handset is being introduced ? )
Either way, the handset displaying "Out of range..." is now
orphaned and must be deregistered and then re-registered
to the new/current base.

1. To de-register the orphaned handset from the old base:
When the orphaned handset says "Connecting..." or "Out of..."
enter *331734# (menu)
and it will soon beep and display "Not registered"

2. To register the new handset to your base:
press the "Handset Locator" button on the base and hold
it until the "in use" light comes on ( ~ 4 seconds ),
then release the button and set the new handset into
the base phone cradle. After ~ 30 seconds it will beep
and display "Handset #" (next in sequence).

3: Note: the base handles a maximum of 12 handsets.

If your system was fully populated ( ie, a handset is
already # 12 ) you will have to clear all the handsets
from the base and re-register them all in sequence.
( it is the only way to 'rescue' the places occupied
by the lost handsets ).

To clear the base of all registrations:

1. Press and hold the the "Handset Locator" button
until the "in use" light lights and then starts to blink
( ~ 10 seconds ), release the button --
then press it again briefly while the "in use" light
is still blinking.

2. The base will beep and all handsets that were registered
will display "Not Registered"

3. Follow the instructions above for each handset
in turn to re-register them:
press "Handset Locator" ~ 4sec ( in-use light on ),
set handset into the base cradle, etc.

The manual is available from: www.manualslib.com
but does not fully describe these procedures.

Good luck !
3helpful
1answer

No dial tone. Base will ring. Handset has no

Check the Battery on the Handset. remove the pwr frm the base unit n connect aft 30 sec. aft this if it still says the same msg, then the handset needs to be replaced.


8helpful
2answers

How do I DE-register a Vtech DECT 6.0 wireless handset WITHOUT the CS6229 base it is paired with?

menu
*7890#
Test handset
select
arrow down to "Next Page..."
select
Regstr Clear
select
select again (Reg Clear ?)

You get "OK"

Off
Off (you're backing out of the whole menu)
Off
Off (You now get "Out of range or no pwr at base"

Pull the battery
Replace the battery
(you now have an unregistered handset)

Thank you, this worked for me and I can now register my old handsets from my lightning struck base to my new base, (of a different model, but it still works.)
8helpful
1answer

Handset No2 displays out of range message

Please check that you have correctly registered the second handset to the base. It may be necessary to de-register the second handset and then re-register it. "Out of range" just means the second handset is not within range of the base phone it was registered to.
1helpful
1answer

Uniden7488 base unit and handset doesn't registrar

PRESS END AND POUND UNTIL YOU SEE SYSTEM REST THEN SCROLL DOWN TO REPALCING BASE THE SELECT YES THEN PRESS MENU ON THE BASE AND GO DOWN TO REGISTER HANDSET, THEN PRESS THE POUND KEY ON THE HANDSET.
0helpful
1answer

Handset has message Out of Range even though it is fully charged on on the handset.

The handsets are reading out of range because they have lost connection with the base. This happens mostly during peak power demands or power outages, but can also happen when the phone is unplugged for any amount of time. This can also cause, at times, the answering machine to stop picking up calls. To remedy this issue, reset the phone system. Please follow the instructions below:
To reset the phone:
1. Disconnect the power adapter, phone line, and remove all batteries from the base and all handsets. Leave it disconnected for 30 seconds to reset the base.
2. Place the batteries in the handsets first and then plug in the power adapter and phone line. Do not place the batteries back in the base yet.
3. Put the handset in the charge cradle.
4. It may take up to 1 minute for the "Out of Range" to clear from the display.
5. Once the "Out of Range" is cleared from the handset place the back up batteries back into the base.
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