Question about SanDisk Sansa m240 MP3 Player

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When i go to my pictures it will not display my pictures a red box will appear and say ''unsupported media format please visit www.sandisk.com/support/sansa''

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  • Anonymous Mar 20, 2014

    PHOTO OF MACBOOK AIR DISPLAY COULD NOT BE VIEWED ON SANDISK

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  • 84 Answers

You need to download the converter software from sandisk.com. i had the same problem with my 4g sansa.

Posted on May 25, 2009

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1 Answer

I can view some pictures but for others I get unsupported media format. All pictures are Jpeg. why some can be viewed but not all?


The JPEG's that won't display are probably too high a resolution or the file size of the image may be too high. If you are using sandisk Sansa for instance you can use the Sansa Media Converter to change (lower) the resolution of the images, or you can use other software to alter the images.

Dec 28, 2014 | SanDisk Sansa Fuze MP3 Player

1 Answer

Add pictures but I get this message: unsupported


You need to use the supplied Sansa Media Converter program to convert your pictures (and videos). If you've misplaced the SMC, you can download the Windows version from
http://www.megaupload.com/?d=3IPZO6Q0

May 24, 2011 | SanDisk Sansa Fuze MP3 Player

1 Answer

Unsupported media format appears


You need to use the supplied Sansa Media Converter program to convert pictures and videos to a format the Sansa can handle.

Jun 30, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

I put a picture on it and when i try to view it it says unsupported media format pleasa visit www.sa...support/sansa


You need to use the supplied Sansa Media Converter to convert pictures (and videos) to a format the Sansa can handle.

May 18, 2010 | SanDisk Sansa Fuse MP3 Player

1 Answer

Unsupported media format please visit


You need to use the supplied Sansa Media Converter program to convert and transfer videos and photos. If you don't have the SMC, you can download the Windows version from
http://www.megaupload.com/?d=3IPZO6Q0

Mar 30, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

I have unsupported media format for my pictures on my mp3. my mp3 wont support the pictures that i transfer into it.


Sandisk offers a program that converts photos to work on their players. Check out their site, ---> http://kb.sandisk.com/app/home/kw/fuse/r_id/101834

Mar 18, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

I added some photos to my Sansa Fuze. When I try


wrong picture format. convert the picture format with sansa media converter

Jan 25, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

When i try to load pictures is says "unsupported Media Format" this is for an 8gb mp3


If you get such as message on your PC, it means exactly that: you do not have the appropriate decoder or codec for the media file you are trying to display (or play for that matter).
Your MP3 player, if its just a MP3 playser such as the Sansa m230 will not be able to display pictures which are usually .jpg files (could also be .bmp or other picture formats) or video which are usually .MP4 or .AVI or .WMV

Dec 21, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

Sansa won't play songs


I get the same message as above, unsupported media format please visit www.sasupport/sansa and get no help
please help

Feb 25, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Home video from computer does not show on my


its an unsupported format try to convert the videos to mp4 i am 100% sure it will work if u convert them to mp4(mpeg-4) format

Jan 15, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

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