Question about Samsung ML-2510 Laser Printer

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Paper jams after printing and will not exit top output tray

This is a brand new Samsung ML-2510. I have yet to have any paper come through the top output tray. It gets jammed up like a fan after it has been printed. It is like there is something blocking the paper from completing its cycle to come out. I have taken the toner out, and easily retrieved the jammed paper. I have put everything back. It seems to me that the start up sounds are exceptionally loud,[compared to ink jet printers] almost like something is not in correctly. Any suggestions?

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  • judithck Jun 25, 2009

    Thank you for assuring me that possibly it is the printer that is at fault and not something I am doing.

  • Frank Zhang
    Frank Zhang May 11, 2010

    follow you answer, is the jamed paper look like rumple somewhere? or nothing happened (like new paper)

  • Frank Zhang
    Frank Zhang May 11, 2010

    are you sure the out tray roller runing when the paper coming?

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Sounds like the gear drive assy faulty.take it back to where you purchased.Samsung should cover under warranty.

Posted on Jun 24, 2009

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Hi Brand New,

Is the paper jam got stuck at the back of the printer near exit or in the printer under the toner.

1. If the paper got stuck under the toner, you will have to check is there any florin object stuck in the gab in the way for the paper to run smoothly.

2. If the paper got jam at the back of the printer near exit. make sure that the fuser 2 green latch is down and not up.

3. try remove your toner and power up your printer and see if the sound is still loud. if not you may try putting back the toner. if is the sound came from the toner. sometime you might got a faulty toner that couse the loud sound.

Hope this help :)

SamSuTech

Posted on Apr 17, 2010

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SOURCE: Paper jams after printing and will not exit top output tray

take it back -- Samsung has a year warranty, but if it's brand new, take it back. I've had two 2510's and have been happy until they get some wear on them, then I have the same problem. This ought not to be happening to a new machine.

Posted on Jun 09, 2009

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1 Answer

Red light stays on, and nothing prints. won't recogonize paper in tray???


Depending on how long you have had this , it might be time for a new one. If its still under warranty, rather send it back as it could be a problem inside.

First do a couple of test.
Turn the Printer off and back on?
Reinstall the software for the printer?
Paper **** under the toner drum? Dont touch the green drum!!!
Pull toner out and reinsert
On the top side above the toner were the paper feed's after printing. Is there a paper jam?
Did you replace the toner with a "compatible" toner? If so the printer does not recognize the cartridge thus another reason for the red light?

if you have had your ML 2510 for longer than 2 years and 4 Toners. This is a good time to invest in another ML 2510 Printer. They are cheap and dont break up the bank's money printer to get.

I hope you find help with this.

AJ

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Do you know where the paper is jammed? After you have removed it, you need to open the front panel and close it again to reset the printer and allow your document to print.

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Paper jams after printing and will not exit top output tray


take it back -- Samsung has a year warranty, but if it's brand new, take it back. I've had two 2510's and have been happy until they get some wear on them, then I have the same problem. This ought not to be happening to a new machine.

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you need do follow steps:
1) check fuser unit, the fuser hot roller is hot or not? if not the fuser heater fail.
2) check hot roller should spin with the pressure roller which is against hot roller, and check there is no gap between them, and also nothing pieces paper obstruct there, because if it losts pressure balance that jam should be occured there.
3) check the output roller after fuser unit(if there is), check them are spin or not, this roller kit use for pull the paper goes out the tray. if not spin means the roller drive belt or gear loosen.
3) check paper sensor that is micro swtch around pulling roller or output area and to clean it (could be a optical sensor).
hope help you something fixed, please take a rating let me know how much helped you thanks! keep in touch your question

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1 Answer

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first, if thare any paper is jamed in the paper tray, pull the paper stright out. take out the remaining paper. close the paper tray.
opne the front cover pull out the toner cartirdge, remove the jamed paper.
open the inner door (where the paper exit). make sure there is not paper jamed it.
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Sound like the printer cartridge is either bad ..or now snapped in properly..might try to clean the feed roller the one that pick the paper with a cotton swab or lint free rag with some isopropic alcohol. paper dust will cause slippaged and jam. should be located either in the paper tray or just look above for black or grey rollers (when you have the tray out)

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