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My Gateway M-675 laptop shut down abruptly during use on AC adapt

When I turned the computer back on , windows started to load, then I'd hear a click, and the power would cut out again. The battery light shows that the battery is low.

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  • eaangel May 25, 2009

    I hear a switch turning off that makes s "click" sound, then the power goes off on the laptop. My ac adaptor is plugged in when this happens, and the battery(original one) doesn't seem to be charging anymore.

  • eaangel May 25, 2009

    When I take the battery out the blue light doesn't even come on at all and the laptop in dead.

  • eaangel May 25, 2009

    How do I check my AC adaptor???

  • eaangel May 25, 2009

    I just want to thank you frankzjm. My laptop battery is dead and my ac power cord was bad. I'm up and going again.. Thank you very much for your help.... E. Angel

  • Frank Zhang
    Frank Zhang May 11, 2010

    1) whats " hear a click"?

    2)" I turned the computer back on , windows started to load," and " the battery is low" with AC adapter?

  • Frank Zhang
    Frank Zhang May 11, 2010

    can you feel where the "click" sound makes out from laptop, just make a location?

  • Frank Zhang
    Frank Zhang May 11, 2010

    there is a lable to mark the voltage=? then use a meter to probe the DCoutput plug there is + and - poles.

  • Frank Zhang
    Frank Zhang May 11, 2010

    are you sure your ACadapter is good condition? check DC output voltage then tell me how?

  • Frank Zhang
    Frank Zhang May 11, 2010

    if you take out the batter then turn it on, is there same symptom?

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Will not power on


MPC has since dissolved, leaving thousands of customers without dedicated support when their Gateway laptop won't start.

Remove the AC adapter from the laptop and attempt to boot the laptop from battery alone. Attempt to turn on the laptop.
Replace the AC adapter and remove the battery from your laptop.
Ensure the adapter is plugged in. Attempt to turn on the laptop.


Disconnect the AC adapter and leave the battery removed from the laptop.
Hold down the power button for 30 seconds.
Nothing should happen on the screen.
Reconnect the AC adapter to the laptop.
Attempt to power on the laptop.
If the laptop boots, replace the battery once the operating system loads.

Try the process again with a new AC adapter and battery if possible.
Contact Gateway support if you aren't a former MPC customer.
Alternatively, take the laptop to a computer specialist if it still won't start.

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I have a Gateway NV7802u laptop computer. I was using it I needed to move to another room so I put it to sleep unplugged the AC adapter, by the way I am using the AC adapter because the battery has like a...


Have you tried holding the power button down until it shuts down completely, then unplug the AC adapter, remove the battery, put it all back together then try powering back up?

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1 Answer

Power light blinking on nv53a gateway


Your Gateway laptop comes with a series of LED lights that alert you to the state of your computer. You'll notice there are blue, purple and red lights that either blink or display solidly. Each light, blinking or solid, has a different meaning. The blue blinking light on your laptop indicates that it is in Standby mode. Your laptop goes into Standby when you close its lid without shutting down the computer. To turn this light off, you'll need to take the computer out of Standby mode, and if you want to ensure that the blinking blue light does not return, shut down the computer after each use.

Open the lid of your Gateway laptop and press the power button. Once Windows loads, enter your password if required. The blue light will no longer be blinking because the computer is no longer in Standby mode. Shut the laptop off when you finish using it rather than simply closing the lid to stop the blue light from blinking again. Click "Start" from your Windows desktop and click "Shut down." Change your computer's power settings to keep if from going into Standby mode when you close the lid if you'd rather not shut down your computer every time you use it. Click "Start" and click "Control Panel." Click "System and Security" and then click "Power Options." Click "Choose what closing the lid does" from the list of options on the left side of the window. Select "Hibernate" from the drop-down lists under "On Battery" and "Plugged In." Click "Save Changes." Your laptop will now bypass Standby mode when you close the lid and it will enter Hibernate mode instead. Hope it helps.

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1 Answer

How to repair start-up on my computer


How long is shortly? If it runs and brings up the Windows Desktop and you are allowed to work for 10 minutes or longer then it shuts down, most likely the laptop is overheating. One way to tell if it is overheating is to immediately try to turn it back on after it shuts off. If it will not boot back up, it's overheating. If you let it sit and cool off for a while, then try to boot it back up and it does it successfully, it's overheating.Causes of Overheating:1) Dust all inside the computer. Fans clogged with dust, dust around the vents.2) Fan not working 3) The Thermal Past around the CPU has dried up or is too thin the keep the unit cool.When you plug in the power cord is there any lightswhatsoever on the laptop, where the plug goes in or on the AC Adapter of thepower cord?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the laptop is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issuewhen you hear beeps or blinking lights continuous.

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2 Answers

My laptop is a gateway Model:MC7801u. I have had it since 2008 and have had constant problems with the ACadapter and battery. It randomly decides not to charge my battery and then my battery dies and the...


Some people have successfully reset the charging system with the following procedure:

  1. Shut down the computer
  2. Close the lid
  3. Unplug the AC adapter
  4. Remove the battery
  5. Plug in the AC adapter
  6. Open the lid and turn on the computer
  7. Log in to your user account as usual
  8. Shut down the computer again, and close the lid
  9. Unplug the AC adapter
  10. Put the battery back in
  11. Plug in the AC adapter, open the computer and start up again
The battery should now charge normally. If this process needs to be repeated any time soon, the small clock and parameter backup battery inside may have gone bad. I don't know where that is in this particular model. In some designs, it's accessible from the wireless card or memory compartment; in others it's somewhere under the keyboard.

Charging failure can be the result of a broken cable in AC adapter, often caused by yanking on the cable to unplug it rather than pulling on the plug body. Sometimes the adapter jack gets worn out or the solder connection inside the laptop breaks. In these cases, usually no light comes on when you plug in the adapter or the AC power indicator light is intermittent.

Also, if you have a Sanyo battery pack there are some issues with the battery management firmware. Gateway has a BIOS update to address the problem.

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2 Answers

Gateway MS2274 Laptop has a black screen and not booting. The power indicator comes on and all you hear is the fan and soon afterward will shut off; no hard drive LED. Tried removing the battery and...


Sounds like a severe hardware problem concerning your laptop's hard drive. I suggest you contact Gateway customer service to check on your warranty - your laptop is, simply put, broken. The best approach to repairing it is not to fix it yourself in this case.

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1 Answer

My Gateway MS-2274 laptop shut down abruptly during use on AC adapt


Could be a power or computer problem or it could be you need to have the dust removed from the fan/cooling system. Without more detail it's difficult to tell.

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1 Answer

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That sounds like you have a very nasty virus that has infected the memory.
Switch off, unplug and remove the battery.
Using just the AC adapter, place your OS disk in the drive and as the laptop gets to the BIOS option, press F2 or whichever F button lets you in to set your master boot device as DVD/CD Rom.
close the laptop down and remove the AC Adapter.
Plug the AC Adapter back in and boot the laptop, that should get you into the CD ROM disk for formatting and replacing your system. I hope you remember to download all of the required drivers.
Hope this help.

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1 Answer

I have ac adapter plugged into the wall, and into the computer, the charge pack light is green, the battery is in the computer and the computer won't turn on at all


You probably have a bad or loose DC jack on the laptop:



Problem symptoms:

  1. Laptop randomly shuts down without any warning.
  2. Power LED and battery charge LED start flickering when you wiggle the power cord or the AC adapter tip on the back or your laptop.
  3. The battery will not get charged.
  4. When you plug AC adapter, the laptop appears to be dead and there is no LED activity at all (DC-IN jack on the system board is broken).


http://www.insidemylaptop.com/laptop-dc-power-jack-repair-techniques/

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1 Answer

Turn of problem


shut down the system using the power button.....then remove the battrey and the ac adapter ....then without the battery and ac adapter...hold down the power button for 30 seconds....then put back only the battery....and turn on the system...after its turned on...then plug in your ac adapter.....then check....if not working out then contact dell

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