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Philips MP3 Player model 3285/37 battery won't hold a charge

I got this MP3 player for Christmas and used it for a while and it worked great, then I decided I didn't like the earbuds and I took forever to replace them and it sat unused for a long time. Now that I have the new earbuds and I'm ready to use it again the battery doesn't seem to be able to keep a charge. I had it plugged into my computer all night and the next morning there are no bars that indicate there is any battery and it shuts down after about 10 minutes of use. Does it sound like the battery needs replacing? If so, what is the best way to go about this, as I have no idea where a battery fits into this little thing. Any thoughts would be great! Thanks!

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Um maybe when you put it into storage it wasn't protected enough. try reseting it.

Posted on May 27, 2009

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1 Answer

I put a sdcard in the mp3 player & it still won't hold a charge or save pictures that I take, why?


If you charge the MP3 player using the USB cable and the battery will not charge up then the battery is worn out and needs replacing.

Jan 01, 2013 | Audio Players & Recorders

1 Answer

My son got a go geat 4GB mp3 player for christmas


Did you intially charge the battery for 6-8 hours before 1st using?

Jan 12, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I can't unlock my mp3 sa178 philips


Hello,

Free access to button functions for the SA178.
Check the HOLD button: slide it downwards, see button 3:
4de3280.jpg This player has a built in battery.
Charge for about 4 hours until the battery indication stops blinking.
See page 4 (=3) of the manual:
http://www.p4c.philips.com/files/s/sa178_17/sa178_17_dfu_eng.pdf
Slide the USB connector completely into the player after charging.

Player charged and both LOCK and HOLD button released and the device refuses to function:
Reset the player, pressing the RESET button 4 gently with a narrow object.


Should the player not react after the previous handling, reinstall the matching firmware.
When reinstalling firmware all data on the player will be erased !
Backup data when required, before performing a firmware reinstallation.

Entering SA178 in the product selector gives next page:
http://www.p4c.philips.com/cgi-bin/dcbint/cpproduct_selector.pl?slg=ENG&searchtxt=SA178
View and remember the exact model number.
1. Enter your country in the top right, where it says "any country".
2. Enter the exact model number in the left column.
After that, your matching model number support page shows up.
See for Software and Drivers link in the left column.

Need more help ? Just post a comment.

Dec 06, 2009 | Philips GoGear SA178 MP3 Player

1 Answer

After chaging my mp3 player, it doesn't work, when charging it shows that battery is charged but there is blured images on the rhs and hen when not cg=harging battery shows red


Have you reset the player? Reset the player by holding the off-switch and the volume-+ (plus) switch.
If this doesn't help try this: Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch. As soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, let it do so.

Jul 13, 2009 | Philips GoGear HDD1830 MP3 Player

1 Answer

My mp3 isnt charging right


Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Mar 25, 2009 | Philips SA3025/37 Flash MP3 Player

1 Answer

My battery died ,it won't turn on and the computer can't see it


It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Mar 10, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Mp3 wont charge


There is a lock on the side - unlock it and try charging again.
Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab. Then click on the “Repair” button to start the repair process. Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in. If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 27, 2008 | Philips SA5145 MP3 Player

1 Answer

Can't turn it on, l;ock switch isn't on


Reset the PlayerUse the Philips Device Manager to perform a Repair

Sep 09, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

MP3 not charging


If this player has a reset button, you can press that button.
If it doesn't have one, you are required to download a firmware.
You can also contact the vendor of this player.

Jul 31, 2008 | MyMusix PD-6070 MP3 Player

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