Battery not getting charged-power sup...

hi thanks for using fixya!!

Is your laptop is brand new? Try to remove the battery. Then, try using your laptop and AC adapter without the battery, you will get the power supply directily from AC adapter. If it works properly, then its okay. Now, try to install back your battery then try to charge it. If not charging, perhaps you need to buy a new battery. However, I suggest you bring your laptop to a service technician to further check the error, before you purchase a new battery.

If you need further assistance, let me know!