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I have an RCA HTS-5000 five slot DVD player that is not working, model number KA2003259. The DVD player is part of a surround sound amplifier, with a AM/FM radio reciever that still works. I was told that the power supply for the DVD player and possibly the circuit board must be replaced, but parts are no longer available. Prior to the power failure issue, the DVD player would not eject DVDs, and there seemed to be a problem with the disks movinginot positon for playing. There are no apparant broken mechincal parts in the system. Any source for parts for this particular unit? I purchased it at Radio Shack, but was told by an RCA repair shop that this model is not supported by RCA?

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HI. unfortunately, the parts need for this repair are not available and, they have all been discontinued. the only part that is available is the loading dock and, this is not what you are needing at this time. This combined venture between radio shack and RCA was unfortunate. the supplier for the parts at hand filed bankruptcy in late 2007.

Sorry for the bad news there...

Posted on May 25, 2009

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