Question about Acer Aspire 9410-2028 Notebook

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Keyboard does not work,..I plug in a keybaord & then I can use the laptop

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  • Frank Zhang
    Frank Zhang May 11, 2010

    the touchpad works ok? KB all dead? no any lights show on KB at turn on laptop? could you use KB F2 enter bios setup?

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Check you keybaord connection open your laptop then chech the keyboard connection to the Motherbaord.maybe this is lost only thats why not working..

Posted on May 25, 2009

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  • Master
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Go into the control panel and click on keyboards. Select the one you want to use.

Posted on May 25, 2009

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1 Answer

Hi what is the correct keybaord setting in the region and languages. i seem to have a problem finding what works. the @ is not where its printed


If the @ is above the number 2, you have a US keyboard. If above the apostrophe, you have a UK keyboard.

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The keyboard quit workihg


Plug in an external usb keybaord and check to see if it works. This will make sure there is nothing wrong with the laptop and just the laptop keyboard.

If this works then this means that your laptop keyboard has been disconnected from the laptop. remove your keyboard from the laptop and check to see if the connection has been damaged or removed. Unplug the connection, plug it back in and test.

Please rate if this helps.

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The keyboard cannot be disabled as such as to do that would render the system useless.
Check the floppy cable from the keyboard to the motherboard and re boot.

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Hi,
Try in safe mode:
Switch on the laptop and start tapping 'F8' key multiple times (especially when you get the dell logo.Locate safe mode and hit enter (by using the down/up error key).Open a notepad and check all the keybaord keys one by one and confirm if it works.
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Switch off the laptop (if it is already switched on). Press "Fn" and power key together, this will launch a test (psa), wait for a message "where the color bars displayed",press 'Y' to continue the test. follow onscreen instructions till you rach a window with four options,(express test,symptop test,custom tes,,,,,), click on custom test and select keyboard, click on run test.....and confirm if keybaord works while running the test.

Regards,
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