I just got the RCA TH1101 but when I first plugged it into the usb port it doesn't say that it is connected and when I tried to turn it on the screen only flashed green repeatedly. Any ideas with what is wrong with it? or what I could do to fix it?
RCA TH1100 Series:
RCA TH1100 Series:
Remove and reinsert batteries - if that fails, go to RCA website for firmware upgrade - if that fails:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If that fails, it's dead.
-Tha Mp3 Doctor
The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes ,format it to FAT or FAT32. - Connect player to computer, click my computer, right click on icon of mp3 player and select format.
You can also format the player in Windows Media Player tiself.
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
You may also want to check
http://support.rcaaudiovideo.com/downloads.aspx?product=25
for any firm updates - the above procedures in some cases undo the original formatting on the player, and a firmware upgrade will be required to replace the Mp3 player's formatting.
-Tha Mp3 Doctor
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