Question about Logitech QuickCam Connect Webcam

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Setup.exe error msg when trying to uninstall

Unable to uninstall Logitech software from pc. Get setup.exe error message. Any thoughts on this issue?

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  • mco91 May 25, 2009

    When trying to uninstall Logitech QuickCam software from within Add/Remove Programs error message reads setup.exe has encountered a problem and needs to close.

  • Michael Rodriques May 11, 2010

    What specifically is the error message you're receiving?

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The setup application itself is failing. You can try to reinstall the application and then remove it again, or you can get the Revo Uninstaller from download.com and use that. Here's the link.

Posted on May 25, 2009

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Posted on Jan 02, 2017

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Hi, i tried using skype with logitech quickcam but pup-up told me this message: Another application (communications helper.exe) tries to access Skype but we are not able to respond. Try to restart the...


The easiest thing to try is just disabling "Communication_Helper.exe" in Skype. Go to Skype / Tools / Options / Advanced, and at the bottom you will see text that says "manage other programs' access to Skype". Click that and you'll get a window, which should list "Communication_Helper.exe". Deny access to that (don't remove it, because it will just come back), and try your call again.

Be aware, however, that this is only a quick fix and does not solve the problem. When Logitech and Skype have problems like this, they can be pretty big ones, and can cause performance problems as well as interface problems.

The Logitech QuickCam application software is not required for the Logitech Camera to function properly in Skype. If you are not using the QuickCam application for anything else, then you should seriously consider uninstalling it.

That will solve this problem, and various other potential problems and performance issues, permanently.

To uninstall it just go to Control Panel / Add or Remove Software (or Uninstall a Program in Vista/7), find "Logitech QuickCam" (NOT Logitech Camera drivers), and uninstall.

Then reboot to get rid of the background processes, and test Skype again.

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Lifecam VX 3000. error msg upon starting


Sounds like you have a conflict or support software.
I have a Logitech and need Directx to drive it along with the logitech software.
I think chatroulette uses Flashplayer and that may be a clue.
Visit the Lifecam website and check what additional software you need. After filling in the webcam and OS have a look at the 'readme link for specific information regarding this model and your OS


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Application error occuring to install or remove yahoo massenger?


You need the following OS to support Messenger
Windows 2000 / XP / 2003 / Vista / XP64 / Vista64 / Windows7
If that is not an issue read on.

The problem is probably due to a mal-function of the uninstall software.The Yahoo Messenger uninstall software is notorious for leaving files and fragments behind creating conflicts with the incoming software
Close all programs when uninstalling / downloading and uploading.
If you tried to uninstall the old Yahoo Messenger program from the Control Panel and failed to back it up with a visit to the 'C' drive, you may have old software conflicting with the incoming software trying to share the same folder.
If you have Vista the whole Messenger folder should have been removed during the uninstall.
Check
Start > Computer >> Local drive (C) >> Program Files >> Yahoo >> Messenger. - The Messenger folder should have been deleted and not seen. If the Messenger folder is still visible - delete it.

If you have a pre-Vista OS, the Messenger folder remains, and inside, only one sub-folder should be seen. This is the 'Profile' folder and contains all the message history. All other software should have been deleted.

Manually delete any other folders and files before moving on

Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes are seen to be cleaned following a scan
Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors.
http://www.filehippo.com/download_ccleaner/

Re-start your computer and download Yahoo Messenger from here.

http://www.filehippo.com/download_yahoo_messenger/

Failure to initialize error message persisting? try this download site
http://download.yimg.com/ycs/msg/dl/msgr10/us/ymsgr1000_525_us.exe

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Hi. Go to this web page:
http://www.avg.com/download-tools
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Having Nero installed can cause this problem. This is from the Microsoft Knowledge base. There are some other programs that can cause this problem. Search "Lifecam Program" I believe I have tracked the problem down to this. I have not uninstalled Nero yet, But Nero crashes when trying to launch it video utilities. So at this point I am presuming that tere is a conflict.

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Every time I try to download software for my new wireless mini optic mouse, i get this message: LDMClient.exe encountered a problem and needs to close.


Uninstall the Logitech Desktop Messenger through control panel. This will resolve the issue. The LDM software is not really necessary in any case....

You can download necessary software by going directly to Logitech website and downloading it:
http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en

Hope that helps! Kindly dont forget to rate this as Fixya, if this resolves your issue.

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this as you know is the logitech software update manager that is running in the background and is probably unable to connect with the internet or the logitech site for news and updates. If you do not want the programme to run at all go to Start>run then type msconfig and hit enter, and on the startup tab and look for runner.exe on c:\logitech line and untick it. Click apply and restart pc. If you wish it to run you may have to install the software again as it is either corrupt or unable to connect with the logitech sever.

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