Question about Samsung ML 1710 Laser Printer

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Samsung ML 1710 won't print second page

Above printer has worked with no problems for a couple of years. Has recently started to refuse to print any but the first page of documents. Prints first page normally and then the Online/error light turns red. If the paper tray is opened and shut again, it will print the next page - and then stop again.

Any help in resolving this would be much appreciated

Posted by on

  • marmy849 May 26, 2009

    There are no messages displayed on the screen when it
    stops printing and nor does any message show in Printers and Faxes under
    Control Panel - it shoes the printer to be "Ready". The red light is
    non-blinking (sorry my original post had this wrong). When the tray is pulled
    out and put back in again, this light turns green & blinking and it then
    prints another page before stopping again with a solid red light showing.



    Have just tried it again and it printed one page and then stopped, pull and
    re-inserted tray and it did two pages and then stopped. Pull and re-inserted
    tray and it did one page and stopped.





    Hope this info helps.......


  • Hans De Becker
    Hans De Becker May 11, 2010

    this problem could have many causes. are any errors shown on your computer's display? and the red blinking led, does it blink in a certain pattern?

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  • 212 Answers

I'm thinking it's a config-related problem. i've seen a comparable problem already. could you check the settings in the printer software? there is setting that says "print first page from different tray" if its box is checked, the printer wants to print the rest of the print job from another tray, and will block when there is no other tray available.
if you find this setting is not marked, then i propose to delete the printer driver and all settings and then downloading the most recent driver from the manufacturer's website and installing that one.

Posted on May 27, 2009

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