Question about HP Office Equipment & Supplies
I have inherited a c4380 printer from a friend and cannot get it to print because of the above message. I think it may be a sensor somewhere but cannot find a maintenance manual to help me locate it and fix/disable it. Any ideas how many doors the 'door is open' message might apply to? Any way of seeing a maintenance manual that shows where the sensor might be? I am sure this is not a difficult problem to fix.
Sounds like the sensor is probably bad, does the printer give any indication when its closed or open? if nothin happens either way then its bad. hp consideres these throw away models so you probably are not going to find a new sensor. hp would want you to send it to them or buy a refurb. Also try this.Try taking the cartridge out and making sure everything is put in the right place correctly, sometimes a little details matters. And also make sure nothing is obstructing the printer when you close it.
Personal Suggestion: Depending upon your necessity and budget , my advice spend very little time on it, & go take a look at a new printer.
Posted on May 25, 2009
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Posted on Jan 02, 2017
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