Profile not accessible

Probably a corrupt Windows profile
Suggestion:
1) If possible create a new Windows profile with administrator rights. (Administrator rights will allow you to access your old profile.)
2) Run Disk Check - https://support.microsoft.com/en-us/help/2641432/check-your-hard-disk-for-errors-in-windows-7
a) If errors are found and repaired reboot and repeat until no errors are found.
b) If significant errors are continuously found, your disk drive may be failing, and should probably be replaced soon (which is a different topic).
c) If errors were found and repaired, and subsequent Disk Checks do not report errors, your disk drive may still be safe to use - try accessing your old profile.
2) If your old profile is still inaccessible
a) Use Windows File Explorer to copy (not move) files from the file folders in the old profile to the corresponding file folders in the new profile. IE. Copy all files in My Documents in the old profile to My Documents in the new profile. Do this for all of the file folders in your old profile (My Documents, My Pictures, My Music, My Videos, My Desktop, My favorites, etc...).
b) To access your old profile, look inside the "Users" folder at the root of your C: drive.
https://www.sevenforums.com/attachments/tutorials/20418d1248849044-user-folders-change-default-location-example1.jpg
c) Start using the new profile - some programs may need to be reinstalled.
5) Once you are confident you have transferred all of the files, and everything is running properly, you can delete any unneeded profiles (I'd give it a few weeks, just to be safe).

If you have an alternate profile on the machine, you can log in with that account and then find the folder with your profile and rename add ".old" to the end of it. When you log back in it will rebuild your profile and you can retrieve your data from the broken profile.

If you cannot access the profiles folder with another user account you will have to either use a Live Linux distribution or attach the hard drive to another device.

On Windows XP user profiles are located under C:\Documents and Settings\%profilename%

In Windows Vista/7/8 they are located under C:\Users\%profilename%

Where it says %profilename% you will need to change the corrupt profile and add .old to the end of it

It looks your profile is corrupted. You can login with administrator's login id other than the local profile user id and rename the old profile located in c:\documents and settings\ your user login name folder
and rename the folder. After that logout and login again with your user id, one having problem with profile and again go to the c:\documents and settings\ your user id name folder which you renamed and move your critical data on desktop or my documents to the new profile.

if you can access the bios and boot from floppy or cd you might try making a linux cd or a bootable usb using knoppix. the only thing is you would need perhaps another pc to download the actual knoppix distribution and make it bootable. there are resources available in the web if u just type google. this is actually how i accessed my computer after a master boot record fail. what happens is even if you have a password on your profile in windows, knopix actually bypasses that because its a different architecture. knoppix begins from root folder and plugs your hard drive on to a subfolder mount automatically. knoppix is also similar to use to windows and it would basically allow you to backup your files, or whatever u deem important which are usually located in my documents folder. my documents can be accessed from your drive, to documents and settings, to whatever your profile name is, to my documents.

The account that you are accessing; is it an Admin account, and now from the very account you are trying to access that account is a limited one, Is that so?

If that is the scenario, then there are ways through which you can get an admin access, but IF those files aren't there or are corrupted, then that is something else.

I'm waiting for your response...
Also get the properties of that account folder and tell me that folder size, to have an idea that is there something in it.


Regards, WAQAR.

Click start menu then click search. After that when the search wizard is displayed, click all files and documents with that green arrow. When you click that, drive will appear below then choose, drive you want to search. when that runs normally with the search, try to open on My computer then click second partition hard drive to access to your files and folders.
Thanks.

You need to create a new user profile in safe mode and then log into that profile in the normal mode. and for accessing your old files you need to follow the following path c:/documents and settings/user name
and if you get an access denied error follow the following article
http://support.microsoft.com/kb/810881

i forgot my password,can you help me to find?

Boot into safe mode and log in as "administrator", then if this works, create a new
user profile on your PC. Now, boot back into normal mode and log in with the new
user profile. If this works, then you simply have a corrupt user profile. You can
access all your old documents and data under C:\Documents and settings\(old user
profile) if you absolutely need it.

Also, make sure your hard drive is not full.

When you installed onecare you have probably set it to only be for the user who installed it, not for all users. From memory (it's been a few months) there is a box when you are installing it to this effect.

Just reinstall the software and keep an eye out for the box.

Hope that solves the problem =)