Question about Creative Labs Zen Digital Media Player

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Docked screen I have a Creative Zen that's the credit card shape with the big screen. I was loading tracks onto it from my pc, and it fully charged. Suddenly it stopped working and now it just says "Docked" and shows the docked picture (two arrows) but it's not moving, and the battery symbol is white with the lightning flash on it. I'm not very tech savy and I was enjoying using my Zen - I don't know what's gone wrong.

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I am assuming that it's disconnected when the Docked screen is showing.

There should be a small reset button on the bottom of the device. You'll need a paperclip or some other narrow object to push it. The player should turn off, and when you turn it back on, the player should rebuild. (Don't worry - you shouldn't have lost any data in the process.)

If the player still doesn't work, then post back.

Posted on Jun 01, 2009

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