Question about Logitech Quickcam Chat Webcam

2 Answers

Unable to see other person

We are able to hear but not see the other person, they are able to hear and see me. What could be causing we can only hear the other person but not get the video? The message we see is video loading with the circle rotating.

Posted by on

  • ppiechota May 25, 2009

    we are using skype on both sides doing a video-call. We have logitec notebook camera's. It worked once then stopped then only video on one side, audio on the other. Should we reload skype or the camera? What settings should we have that might be causing the lack of video loading on our side.

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,924 Answers

Just reinstall the camera on the side that transmits the signal which doesnt work ....its not a driver issue ..just a failure or a bug ...

Posted on May 28, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 31 Answers

I assume your talking about a webcam chat... make sure both the audio and video are plugged fully into both computers... other than that we are going to need a hardware and software description of your problem to help any further. Thanks keep me posted

Posted on May 25, 2009

  • Hambone263 May 26, 2009

    ok well here is a list of supported web camerashttp://forum.skype.com/index.php?showtop...
    I think your model is the Logitech QuickCam and should work fine.
    Other than that try new video card and audio drivers for both you and whoever you are trying to have a video chat with. If this keeps occurring i would submit your diagnostic to skype which is shown here http://forum.skype.com/index.php?showtop... i hope this helps


×

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

yooperbud
  • 8637 Answers

SOURCE: other person unable to see me

Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, go to down and click on Webcam it should BRODCSAST and you will see your picture.
  5. To Chat, click on MESSENGER and then
  6. After make necessary settings, click on APPLY, then OK.
  7. Then click on MESSENGER and go to my WEBCAM ready to use.
  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jul 09, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I can not hear person calling on iPhone but they can hear me


try to put person on speaker phone. If you can hear then your receiver is defective and if you can't hear then, follow instructions here.
http://support.apple.com/kb/ht1414.
Make sure to backup your phone before you do that.

Oct 06, 2014 | Apple iPhone Cell Phones

1 Answer

The caller is unable to hear me. Please help!


thanks for the comment, and thank you for using fixya.

Take care.

Mar 18, 2010 | Nokia 6300 Cellular Phone

1 Answer

W700i phone ,when call is picked up, unable to hear the voice of other person sometimes...


Yeah well better take your mobile for service to a Sony Ericsson showroom..Even i had a same problem in sony w810i which got fixed after a service..Thank you!!...

Aug 01, 2008 | Sony Ericsson W700i Cellular Phone

1 Answer

Can't ring out


you should take the phone to a repair center and hve the phone check

Jul 17, 2008 | Motorola Mobility MOTORIZR Z3 Cellular...

1 Answer

Unable to hear when answering my phone


This problem has been driving me crazy too, but I found that if you connect to a blue tooth headset and when you are talking go to the "option" on the top right soft key and choose "use headset" you phone will start working again. It worked for me and I hope that it will work for you too.

Jun 01, 2008 | LG CU400 Cellular Phone

Not finding what you are looking for?
Logitech Quickcam Chat Webcam Logo

Related Topics:

536 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2841 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...