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Posted on May 25, 2009
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Printer's Problem The printer got paper jam,and i took the paper out then the printer's color catriage can't work anymore....

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Anonymous

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  • Expert 73 Answers
  • Posted on May 25, 2009
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Joined: May 25, 2009
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Remove the caterigies, and remove the driver from the system. After rebooting the system, re-install the driver again, and put catridges. Your problem will be resolved, if not then you need to change the color cateridge.

Best regards.

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Yes, put it in the box and take it back, and don't look back. A paper jam is the least of it's problems. Wait till you keep track of the ink you use: 4 4X6 color pictures, and 85 black printed pages before you have to replace the inks. I know , I have one, 3 printheads replaced, and recently Kodak send a rebuilt printer. Kodak has big problems with this.
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Do not continue this way, you are sure to ruin your paper sensor or the like. Most probably you have a paper jam inside near the carriage or roller. Open at front, check inside for paper jam.
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See the manual. It looks as if 120g/m2 is the heaviest paper it can use:
"Set Type to correspond to the paper loaded in the tray from
which you want to print. This will let you get the best quality
printout. If not, print quality may not be acheived as you want.
Thin: Less than 19 lb (70 g/m2) thin paper.
Thick: 24 lb to 32 lb (90~120 g/m2) thick paper.
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Plain Paper: Normal plain paper. Select this type if your printer is
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Check carefully, maybe you have just small peace of paper on the sensor actuator.I suggest to inspect whole path of paper.
Feed,transport,fuser.
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