Question about HP DeskJet D2560 InkJet Printer

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The output does not much with the color on the screen

I'm having a problem with the printout of my printer hpdeskjet D2560 the cartridge are all ok (Red, Blue and Yellow) but when i try to print the color blue the output would become purple and when i try to print red and output would be green.... can anybody help me... i just bought my printer and been using it for 5 days.... i try to check the cartridge if the color mix up but when i try it in a tissue paper the color output is Red Yellow and Blue

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  • 25 Answers

This sounds like a board level issue and will need the manufacturer to get nvolved. I would contact the place you purchased it from and tell them it is not funcitoning as per specifications. They will either refund you , swap it over or send it off to for repairs. Check your warranty details as most of these types of printers have replacement warranties.
All the best!

John

Posted on May 25, 2009

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Hope this helps you. Please If this solutions solves you problem, please do not forget to rate my solution. If not, then please comment back so I can help some more

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