Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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Dyson DCl4 all floor bagless upright

Makes a noise like something stuck in it, but only when i lower the brushes, still picking up the same though.  I've looked everywhere I am supposed to but can not find anything.

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  • Milka Nov 22, 2007

    It makes a noise like something is stuck esp. when brush is lowered, but also in the up position after about 3-5 seconds of running. Brush is rotating fine.



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Check brush roller for obstruction. If roller is free to turn then clutch has warn out.


If it is the clutch try this site for help.

Posted on Oct 20, 2007


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Hi Michelle, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC24. The rattling noise could be caused by something obstructing the brush bar. Please take a look at the video attached, and make sure the cleaner head is free of blockages, and the brush bar is free of any threads or hair. Once you've removed the brush bar, check both this and the cleaner head for any visible damage.

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I'm sorry to hear you're having difficulties with your DC33. The brush control is designed to make a ratcheting sound to warn you if something is obstructing the brushbar. If you've checked the cleaner head and brushbar already, I'd encourage you to get in touch with us directly as we'd appreciate the opportunity to provide further assistance.

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