Question about LG KS360 QWERTY Keyboard Phone BRAND FREE10 TOP UP

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No sound unless i put it on speaker

I have an lg neon and all of a sudden i cant hear anything coming through the other line. they can hear me but i cant hear them. ive checked the call volume and all that is fine. i can hear them if i put it on speaker phone...anyone have this problem before or know how i can fix it? fido tech support is closed right now

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It sounds like you have a faulty earpiece. This should be covered under your warranty and you can get it replaced or repaired free of charge. You can also bring it to a repair centre where it can be repaired for a price but will be quicker usually than warranty work. Or you can try it yourself by getting part and attempting to fit yourself tho this is a last option unless you are very confident about disassembly and reassembly of this mobile.

Posted on May 25, 2009

  • Fix-A-Fone
    Fix-A-Fone May 25, 2009

    it sounds like you need a new earpiece. This can be done by any mobile repair centre fairly easily or if you can get your hands on one online and feel confident on taking it apart and fitting it. Though i would suggetst letting a professional see it or get it replaced under warranty

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