Question about Nintendo Wii Console

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Console cannot read Games Disc .... brand new console, never used

My new Nintendo Wii cannot read Game disc .... says cannot read disc .... please advise. It is brand new and have never played with it Thank you

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  • jugesh May 25, 2009

    Hi. thank you. The discs are also brand new with no scratches ....

  • jugesh May 25, 2009

    or is it because the console and the game discs are region specific. By the way are the discs and console of wii region specific

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Fiend your solution direct from nintendo. Here is your solution....
Console cannot read Games Disc .... brand new cons - 9047829.jpg

http://www.nintendo.com/wiiconsole/prob676ijt65/solution

aqrtyctr-118

Posted on Jul 23, 2009

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Try and take out the disk and make sure there is no scratches

Posted on May 25, 2009

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Wii Disk Error


Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Mar 17, 2012 | Nintendo Wii Console

1 Answer

Our wii console will not read any discs


Sent the console to Nintendo to be repaired.

Jun 24, 2009 | Nintendo Wii Console

2 Answers

Wii console states that it cannot read Super Smash Bros. Brawl


Will your game disc play on your neighbor's console? If it does not, then you might have a bad disc. Take your receipt and the game back to the store, they will exchange a game for the same title, with receipt.

Thanks for using the FixYa forums!

Mar 31, 2009 | Nintendo Video Game Consoles & Games

2 Answers

Wii will not play any of my games discs


Made a video showing how I fixed this exact problem on a Wii.

Mar 20, 2009 | Nintendo Wii Console

1 Answer

Brand new Wii - Will not read any of the disks


If Wii gives Disc Read Error, first step you need to check is to try another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide, that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide

Jan 01, 2009 | Nintendo Wii Console

4 Answers

Unable to read disk


Fiend your solution direct from nintendo. Here is your solution....
9047829.jpg

http://www.nintendo.com/wiiconsole/prob676ijt65/solution
139

Dec 16, 2008 | Nintendo Wii Console

3 Answers

Brand New WII Console won't read any disc's


If it's new you can return it to the store or contact nintendo for a replacement. It's possible you simply got a bad one.

Jul 04, 2008 | Nintendo Wii Console

3 Answers

Wii wont read discs


Fiend your solution direct from nintendo. Here is your solution....
9047829.jpg

http://www.nintendo.com/wiiconsole/prob676ijt65/solution
160

Dec 16, 2007 | Nintendo Wii Console

2 Answers

My nintendo wii wont load discs??


Here's a page on the official Nintendo site that might help.
----

"Unable to read the disc" / "Disc could not be read" If you are getting one of the above error messages:
  • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards


  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).
  • If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options.

Oct 23, 2007 | Nintendo Wii Console

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