Question about Plantronics (43-1960) Headphones

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Plantronics Noise Cancelling headset H261N hearing others problem

Re: I can hear them, but they can't hear me on the headset/amplifier below.

I am beginning to try to use a M12 Plantroics Amplifier with the N261N [noise canceling]  Plantronics headset.  I can hear others but they cannot hear me.  I have tried adjusting the compatibility slide on the side and the voice control with the little plastic screwdriver. Also my boom on my headset is positioned 2 fingers away with the correct side toward my mouth?  On the M12 amplifier, I have all showing Green- headset and mouth----- with the amplifier at 8.

 Is there anything that I can do to fix this? 

Thanks

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  • jmhelp Oct 21, 2007

    e: I can hear them, but they can't hear me on the headset/amplifier below.

    I am beginning to try to use a M12 Plantroics Amplifier with the N261N [noise canceling] Plantronics headset. I can hear others but they cannot hear me. I have tried adjusting the compatibility slide on the side and the voice control with the little plastic screwdriver. Also my boom on my headset is positioned 2 fingers away with the correct side toward my mouth? On the M12 amplifier, I have all showing Green- headset and mouth----- with the amplifier at 8.

    Is there anything that I can do to fix this?

    Thanks

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Ok base on your  complaint you have defective MIC Condenser tru in your Mic boom! try to check the MIC and the Line of the MIC Wire!

Posted on Oct 21, 2007

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Where is the other end of your amplifier connected? To a computer, to a phone?
Did you connect correctly the mircophone to your amplifier and from your amplifier to the correct plug?

Posted on Oct 20, 2007

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